Stripe

Support

Enable two-step authentication

Two-step authentication protects your Stripe account with an additional level of security. When you log in from a new device, we’ll ask for both your password and a unique code from your mobile device. Even if someone has your password, they will not be able to log into your account without also having access to your mobile device.

Keeping your Stripe account safe is important, so we strongly recommend setting up two-step verification. If compromised, your finances, customer details, and transaction information are at risk.

We support two primary methods of two-step authentication: text messaging (SMS) and mobile apps. For more advanced users, we also support U2F hardware authentication. We recommend setting up both primary methods, to prevent being locked out of your account if you lose access to one. (If you are locked out of your account, please see how to recover your account.)

Important: Currently we only support one device for each primary method (i.e. you may only have one SMS phone number and one mobile app) although this may change in future.

For instructions on how to set up two-step authentication, see:
Enable two-step verification via text messaging
Enable two-step verification via mobile app

If you would like to add U2F hardware authentication after two-step authentication is established, see:
Authentication using FIDO U2F security keys

Was this answer helpful? Yes / No