Two-step authentication requirement

Stripe requires some users to enable two-step authentication when using the Dashboard.

Disabling Two-Step Authentication

If you are having trouble with two-step authentication, you can request that your account have the requirement removed by contacting Stripe Support.

Additional Information

  • Two-step authentication protects your Stripe account with an additional level of security, which helps keep your Stripe account safe. If compromised, your finances, customer details, and transaction information are at risk.

  • If you are having issues receiving SMS messages, or SMS messages are being delivered late, we recommend that you use a mobile app for two-step authentication instead.

  • If you are sharing an account between multiple people, we recommend that you use the Teams feature, so that each user can have their own set of credentials and device for two-step authentication.