Popular questions
Some of the more common questions we get.
Topics
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Can I save a card and charge it later?
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Does Stripe allow e-check (ACH) bank transfer payments?
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Which cards and payment types can I accept with Stripe?
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When I charge a customer, what will they see on their card statements?
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Can I save payment card information so customers don't have to re-enter it later?
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Can I save a card and charge it later?
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Can I save payment card information so customers don't have to re-enter it later?
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Can I set up subscription payments?
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Can I charge my customers different amounts every billing period (e.g. metered billing based on usage)?
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Can I charge my customers when they take certain actions?
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Why haven't I received my payment yet? It has been seven days and I do not see a deposit in my bank account.
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Why was a customer's charge declined?
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Where do I find my API keys?
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My customer said they withdrew a chargeback, but it's still showing as “Under Review” or “Lost” in my dashboard and I have not received my funds.
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How can I stop an invoice from being paid?