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Your platform partners with Stripe for secure payments. See below for guidance on some of the most common questions about payments, payouts, disputes, refunds, and other functions handled by Stripe.

Getting started with Stripe: Create or connect an account
Walk through a series of video how-tos for creating or connecting an existing Stripe account, verifying business information, and managing your…
Support case visibility for accounts connected to third-party platforms
If your Stripe account is connected to a single third-party platform, support cases you create with Stripe may be viewable by that platform. This…
Security, permissions, and access levels when connecting your Stripe account to a third-party platform
Starting in July 2021, Platforms can request only one type of permission when connecting to your Stripe accounts: read and write. In addition, Stripe…
Disconnect your Stripe account from a connected third-party platform
To disconnect your Stripe account from a connected third-party platform, go to Settings > Installed Apps in your Dashboard. Note: If the third-party…
Delay for first payout for connected accounts
Where Stripe collects fees There is a 7-day waiting period from the time of first charge to the first payout. The platform collects fees If the…
Getting Started with Stripe: Plan your Stripe account
This video how-to guide covers getting started taking payments online. Creating a new Stripe account or connecting an existing Stripe account takes…
Getting started with Stripe
If you’re a business that uses Stripe through a partner platform, extension, or a plugin, follow this video how-to guide to get started taking…
Getting started with Stripe: Fraud and disputes
If you’re a business that uses Stripe through a partner platform, extension, or a plugin, this video guide demonstrates how to protect your business…
Getting started with Stripe: Payments and payouts
This guide covers how to view payments and payouts, handle currency conversions, troubleshoot payout failures and delays, and review and set payouts…
Help with third-party integrations for connected accounts
If you're an Express connected account belonging to a platform that uses Stripe for payment processing, the platform helps with questions related to…
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Popular topics
1099
Account
Atlas
Billing
Connect
Disputes
Getting started
Invoice
Payments
Payouts
Privacy
Refunds
Taxes
Third-party integrations
Verification
Popular topics
1099
Account
Atlas
Billing
Connect
Disputes
Getting started
Invoice
Payments
Payouts
Privacy
Refunds
Taxes
Third-party integrations
Verification
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