Accept phone orders or manually enter customers' payment information into Stripe
I want to accept phone orders or manually type in my customer’s credit card information in my Dashboard. Can I do that with Stripe?
When you manually enter card information into the Dashboard, Stripe isn’t able to verify that you’re keeping this information secure—so you’re responsible for ensuring that you protect your customers’ card information in accordance with PCI compliance requirements.
Manually creating payments through the Dashboard must only be performed when there are exceptional circumstances preventing you from using your own integration. It cannot be your primary method of processing payments on your account.
Below are alternatives to consider before creating charges through the Dashboard:
- Send the customer an invoice.
- Use a third-party integration, such as an invoicing service or online marketplace, to ensure that you are processing charges in a secure manner.
- Use Terminal to accept payments in person.
Creating charges through the Dashboard is a restricted feature. If you are unable to create charges through the Dashboard and none of the suggested alternatives will work for you, then you can request that the restriction be removed by contacting Stripe Support.