Handling negative balances in your Stripe account

Your available Stripe balance may go into the negative if the cost of refunds or disputes is greater than the existing balance. If your account inherits a negative balance, find details below on how to handle:

Automatic withdrawal

For more information, please refer to Auto Debits FAQ

Adding funds directly

You are able to add funds directly to your Stripe account from your Dashboard by following these instructions: https://stripe.com/docs/add-funds

If you are in a country where Stripe supports automatic withdrawal for negative balances, check your balance before creating adding funds to see if you’ve already repaid your negative balance.

Negative balance in India

Adding funds directly to your Stripe account is not supported in India: https://support.stripe.com/questions/handling-negative-balance-for-Stripe-accounts-in-India. Please reach out to Stripe Support if you're having this issue.