Contact Stripe support

Stripe support is available for users 24 hours a day, 7 days a week.

If you are contacting us in response to:

Technical help for developers

If you have technical questions, you can chat live with our developers at

Using Stripe through another platform

If you are a Stripe user but created your account through a third-party platform, such as Kickstarter, Shopify or Squarespace:

Questions about completing a purchase using Stripe or charges from Stripe on your billing statement

If you have completed a purchase with a merchant who uses Stripe: