Your username is the email address used to register the account. Reset your password if needed and complete two-step authentication if required.

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Forgot username?

Your Stripe account username is the email address you used to register. If you’re not sure which email address you used, search your inboxes for previous Stripe emails to confirm.

Need to update your email address?

See Change the email address where Stripe emails are sent.

Forgot password?

Reset your password if needed. You’ll receive a confirmation email once your password is reset.

Can’t complete two-step authentication?

• Lost your phone, changed your phone number, or having problems with SMS? Follow this troubleshooting guide.
• Try authenticating with your backup code or removing two-step authentication.