# Trouble signing in?

### Forgot username?
Your username is the email address you used to register. If you’re not sure which email address you used, search your inboxes for previous Stripe emails to confirm. You can also change your email address if needed.
### Forgot password?
If you forgot your password, check your password manager. [Reset your password](https://dashboard.stripe.com/reset) if you still can't find it. You’ll receive a confirmation email once your password is reset.
### Can’t complete two-step authentication?
You have several options to remove two-step authentication if needed. You may also find these guides helpful:
* Lost your phone, changed your phone number, or experiencing problems with SMS? Follow our SMS troubleshooting guide.
* Having problems entering codes from your authenticator app? Follow our authenticator app troubleshooting guide.
### Express Dashboard users
See our dedicated Stripe Express support page for more information.
### Custom Dashboard users
Your business is connected to a platform that uses Stripe to process payments, but that platform fully controls your account and dashboard experience.
* Use that platform to access your account dashboard.
* Reach out to that platform if you need support with your Stripe account.