Why is my balance no longer available for Instant Payouts?
When a payment is first received, it appears as a pending balance in your Dashboard (minus any Stripe fees). This balance is available to pay out instantly for up to 24 hours (or the creation time of your next scheduled payout, whichever comes first).
If an Instant Payout is not manually initiated within that window, the funds are paid out according to your standard payout schedule. Once a standard deposit has been initiated, those funds are no longer available for Instant Payouts and the Instant Payouts balance is updated accordingly. Monitor the status of your payouts on the Payouts tab of the Dashboard.
Additional Information
- For users on a 2-day rolling automatic payout schedule, you might have less than 24 hours to initiate an Instant Payout before your next payout is generated. Look at the creation time for past payouts to get a sense for when they are generated, or you can move to a manual payout schedule to receive the full 24 hour initiation time.
- Payout schedules FAQ
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