# I forgot my password

### Stripe Dashboard users
* [Reset your password](http://dashboard.stripe.com/reset) if needed. You’ll receive a confirmation email once your password is reset. If you have two-step authentication enabled, you’ll need to complete two-step authentication.
* If you're still having trouble signing in, visit Trouble signing in for more troubleshooting ideas.
### Express dashboard users
* Express Stripe accounts don’t have passwords, and instead rely on a 6-digit phone verification code to log in.
* If you’ve lost or updated your phone number, refer to further troubleshooting steps
### Custom dashboard users
* This means your business is connected to a platform that uses Stripe to process payments, but that platform fully controls your account and dashboard experience.
* Use that platform to access your account dashboard.
* If you require any support with your dashboard or Stripe account, reach out to your platform directly.