Stripe Terminal application cannot connect to WisePOS E over WiFi connection

Please also see this article for steps on advanced networking settings.

Quick Steps

  1. Reconnect the application device to the desired local network

  2. Connect the reader to the same local network.

Additional Troubleshooting Information

If you are have issues with WiFi, you can also connect with ethernet via the use of an optional dock. This provides wired Ethernet connectivity and keeps your smart reader fully charged using the included charging cable. You can purchase the dock separately through the Stripe dashboard.