Why am I being charged sales tax?

Stripe is required by law to charge sales tax on certain products and services. Your business address will determine whether the products and services you purchase are subject to U.S. state and local taxes, and the applicable tax rates.  In order for Stripe to charge sales tax accurately, please ensure that your address under Business Settings in your dashboard is up to date.  

For the sale of Terminal hardware and accessories, the applicable sales tax is determined based on the ship-to address of each order.

What products and services are impacted by these changes?

The taxability of products and services varies greatly by location. Payment processing services are generally not subject to U.S. sales tax. Software-as-a-Service (“SaaS”) products which include revenue products like Billing, fraud prevention products like Radar, reporting products like Tax, and analytics products like Sigma, are generally subject to U.S. sales tax depending on the state.  Physical goods (e.g. Terminal hardware and accessories) are taxable in all states that have sales tax.

In order for Stripe to charge sales tax accurately, please ensure that your business address under Business Settings in your dashboard is up to date.  

What is the tax rate being charged?

Tax rates on Stripe’s products and services vary by state and locality, and are determined according to your business address (other than the case of physical goods such as Terminal hardware and accessories which is determined by the ship-to address). Tax rates may change over time. 

How do I see the taxes I am being charged?

If sales tax applies to you, it will be listed separately on your monthly invoice or on the checkout summary after entering your shipping address for the purchase of physical goods. Your monthly invoice will include the fee and tax amounts collected for each Stripe product.

You can download the monthly invoice from the Documents section of your dashboard (Settings > Reporting and Documents > Documents). For more information, see our support page.

Who can I contact about Stripe’s tax policy?

If you have further questions on Stripe’s tax policy (e.g., if you think you’ve been charged the wrong amount of tax or believe you’re exempt from tax and would like to submit your exemption certificate), please contact us.

Please note that Stripe cannot provide tax advice. We recommend that you speak with a tax advisor for more assistance.