June 2023 pricing and sales tax updates

Starting June 1, 2023, Stripe is making pricing changes for you and/or your connected accounts. We wanted to let you know in advance before we notify your connected accounts starting March 7, 2023.

What's changing?

FAQs


What's changing?

International card fees for US based businesses on standard pricing

For businesses based in the United States, any card that is issued by a bank outside of the United States is considered an international card.

Over the past few years, card networks have increased the total fees that Stripe pays for card processing. Because of these costs, starting June 1, Stripe’s additional fee for international card transactions will change from 1.0% to 1.5%. There’s no change to our standard 2.9% + $0.30 pricing for US card transactions.

How you can reduce costs and grow globally

Disputes for US businesses on standard pricing

Whether you win or lose a dispute, card networks charge Stripe a fee in either case. To cover these costs, starting June 1, Stripe will no longer return the $15 dispute fee for successfully contested disputes. The dispute fee itself is not changing

How you can prevent chargebacks and win more disputes

Network tokens fees for businesses on custom interchange pricing

Network tokens automatically update payment details when old cards expire so your customers don't need to re-enter anything and you capture more revenue. We’ve automatically turned on network tokens for you and your connected accounts so you can benefit; however, because Stripe incurs costs to create and maintain tokens on your behalf, starting June 15, Stripe will charge a fee for each newly provisioned network token in line with current pricing. You can turn off network tokens from the dashboard if you prefer.

Learn more about the change and how network tokens increase revenue by 0.4% on average.

Card account updater for businesses on custom pricing

Card account updater helps ensure you always have the latest card information on file, including when network tokens aren’t yet supported by a customer’s bank. Card account updater has been a paid product since it was introduced and starting September 1, all businesses on custom pricing using card account updater will be charged for each card update in line with current pricing.

Learn more about how card account updater increases revenue by 0.6% on average.

Sales tax for US and Canadian businesses

Certain US states and Canadian provinces require us to collect sales tax on certain Stripe products. On June 1, we’ll begin collecting sales tax where applicable based on your business location, which you can review in the dashboard. Payment processing fees are generally not subject to sales tax. Learn more.


FAQs

What can help me offset these costs?

If you have a high volume of international card transactions, you can enable bank, digital wallet, or other non-card payment methods, which may be cheaper than cards, using Checkout or the Payment Element, or through the API. Below are few payment methods that might be relevant:

Stripe helps you automatically prevent chargebacks and win more disputes with Stripe Radar and ongoing improvements to the disputes process. You can also help reduce disputes by doing things like communicating your policies more clearly with your customers and improving your Stripe integration. You can read more about how to prevent disputes here.

Why are these fees increasing?

International card fees: Over the past few years, card networks have increased the total fees that Stripe pays for card processing. Because of these costs, starting June 1, Stripe’s additional fee for international card transactions will change from 1.0% to 1.5%.

Disputes: Whether you win or lose a dispute, card networks charge Stripe a fee in either case. These costs have increased due to the introduction of several new fees from the card networks and increases in existing fees. To cover these costs, starting June 1, Stripe will no longer return the $15 dispute fee for successfully contested disputes.

Network tokens: Stripe incurs costs to create and maintain network tokens on behalf of you and your connected accounts. To cover these costs, starting June 15, Stripe will charge a fee for each newly provisioned network token.

Card account updater: Our fees for card account updater are not changing; however, some early users benefiting from special pricing for card account updater will be charged in line with current pricing starting September 1 to ensure consistency.

How can I calculate the impact of these updates to my business?

The best way to calculate the impact these changes might have to your business is to use the Stripe dashboard.

To understand the impact of changes in international cards pricing:

  1. Go to the Reports section of your Dashboard

  2. Click on “Download” located at the top right hand of the “Balance change from activity” module

  3. Export your activity to a .CSV file and ensure that “Card country” is selected as a column

  4. Starting June 1, 2023, all transactions where “Card country” is not US would be subject to the new fees.

To understand the impact of changes in disputes pricing:

  1. Go to the Payments section of your Dashboard

  2. Click on “Disputes” on the side panel in the top left

  3. Double click on “won” disputes

  4. Export your activity to a .CSV file

  5. Starting June 1, 2023, all these transactions will be subject to the pricing changes.

You can read more about how to download tax, VAT, or GST invoices for Stripe fees in our support page.

How will I know if a customer is using an international card?

For businesses based in the United States, any card that is issued by a bank outside of the United States is considered an international card.

The best way to understand which customers and transactions use an international card is to use the Stripe dashboard. To see the number of transactions with international cards:

  1. Go to the Reports section of your Dashboard

  2. Click on “Download” located at the top right hand of the “Balance change from activity” module

  3. Export your activity to a .CSV file and ensure that “Card country” is selected as a column

  4. All transactions where “Card country” is not US would be impacted by the change in international cards pricing

How can I prevent disputes?

Stripe helps you automatically prevent chargebacks and win more disputes with Stripe Radar and ongoing improvements. In addition, you can take many steps to reduce your disputes cost by decreasing the number of disputes incurred by your business. These include things like:

You can read more about how to prevent disputes in our docs

Why is Stripe charging sales tax?

Stripe is required by law to charge U.S. sales tax on certain products and services. Your business address will determine whether the products and services you purchase are subject to U.S. state and local taxes, and the applicable tax rates.

In Canada, Stripe is registered for GST/ HST, as well as PST in British Columbia, Saskatchewan and Manitoba. Your business address will determine whether the products and services you purchase are subject to GST/ HST/ PST, and the applicable tax rates.

Learn more about Stripe’s tax policies for the US and Canada.

Which products and services are impacted by these changes?

In the U.S., the taxability of products and services varies greatly by location. Payment processing services are generally not subject to U.S. sales tax. Certain software-as-a-service (“SaaS”) products which include revenue products like Billing, fraud prevention products like Radar, reporting products like Tax, and analytics products like Sigma, are generally subject to U.S. sales tax depending on the state.  

In Canada, certain software-as-a-service (SaaS) products, which include revenue products like Billing, fraud prevention products like Radar, reporting products like Tax, and analytics products like Sigma, are subject to GST/HST and PST in certain provinces.

In order for Stripe to charge tax accurately, please ensure that your business address under business settings in your Dashboard is up to date.

Learn more about Stripe’s tax policies for the US and Canada.

How does this affect my connected accounts?

If you use Connect with Standard accounts, these changes will apply to the Stripe fees for your connected accounts. Stripe will automatically notify your connected accounts about the changes that affect them. There’s no action needed from you.

Why did I get this notice?

This support page provides you with more details on the notice we sent you describing changes to certain fees for you or your connected accounts. That notice is a legal notice sent to Stripe users, even those who have unsubscribed from optional marketing notices. You cannot unsubscribe from legal notices, but if you’d prefer not to receive any further legal notices from Stripe, you can close your account by following these steps.

Your continued use of Stripe's services after June 1, 2023 is subject to these fee changes. Any termination rights you have under your agreement with us are unaffected by this change.

Do I need to take action?

There’s no action necessary for you at this time and these changes will automatically apply to your business and / or your connected accounts on June 1, 2023.