Taxes on Stripe fees and products for businesses based in the United States

Why am I being charged sales tax?

Stripe is required by law to charge sales tax on certain products and services. Your business address will determine whether the products and services you purchase are subject to U.S. state and local taxes, and the applicable tax rates. In order for Stripe to charge sales tax accurately, please ensure that your address under Business Settings in your dashboard is up to date.

For the sale of Terminal hardware and accessories, the applicable sales tax is determined based on the ship-to address of each order.

What products and services are impacted by these changes?

The taxability of products and services varies greatly by location. Payment processing services are generally not subject to U.S. sales tax. Software-as-a-Service (“SaaS”) products which include revenue products like Billing, fraud prevention products like Radar, reporting products like Tax, and analytics products like Sigma, are generally subject to U.S. sales tax depending on the state. Physical goods (e.g. Terminal hardware and accessories) are taxable in all states that have sales tax.

In order for Stripe to charge sales tax accurately, please ensure that your business address under Business Settings in your dashboard is up to date.

What is the tax rate being charged?

Tax rates on Stripe’s products and services vary by state and locality, and are determined according to your business address (other than the case of physical goods such as Terminal hardware and accessories which is determined by the ship-to address). Tax rates may change over time.

Are you collecting sales tax on my transactions?

Stripe is required by law to charge U.S. sales tax on our fees for certain products and services. You are responsible for any taxes related to your transactions. If you are interested in having Stripe calculate sales tax on your transactions, please learn more about our Stripe Tax solution.

How do I see the taxes I am being charged?

If sales tax applies to you, it will be listed separately on your monthly invoice or on the checkout summary after entering your shipping address for the purchase of physical goods. Your monthly invoice will include the fee and tax amounts collected for each Stripe product.

You can download the monthly invoice from the Documents section of your dashboard (Settings > Reporting and Documents > Documents). For more information, see our support page.

How can I request an exemption?

If you are an organization or business with a verified sales tax exemption, you can send us your proof of exemption(s) to support@stripe.com and include your account ID in your message.

Please ensure the following:

  1. The entity name on the certificate matches the name on your Stripe account.
  2. Submit an exemption certificate or card for the state that corresponds to your business address on your Stripe account (if you are ordering Terminal hardware and accessories, submit an exemption certificate or card for the state that corresponds to each order's ship-to address). Documents such as business licenses, certificate of registrations, IRS determination letters (unless required by state law), or Form W-9s are generally not considered acceptable documentation for state or local sales tax exemption.
  3. Documents such as business licenses, certificate of registrations, IRS determination letters (unless required by state law), or Form W-9s are generally not considered acceptable documentation for state or local sales tax exemption.
  4. All required boxes and fields are properly checked/filled in.
  5. Add Stripe’s full name and address to your proof of exemption as the seller (if applicable):
    1. Stripe, Inc.
    2. 354 Oyster Point Blvd
    3. South San Francisco, CA 94080
  6. Certificate is signed and dated (if applicable).
  7. Include your account ID in your email message.

Who can I contact about Stripe’s tax policy?

If you have further questions on Stripe’s tax policy (e.g., if you think you’ve been charged the wrong amount of tax or believe you’re exempt from tax and would like to submit your exemption certificate), please contact us.

Please note that Stripe cannot provide tax advice. We recommend that you speak with a tax advisor for more assistance.