Contact Squarespace

Squarespace Customer Care can help you with anything that requires logging in to your Squarespace site. Common questions include:

• Connecting Stripe

• Issuing refunds

• Receiving an order

• Most checkout issues

• General questions before signing up

Contact Stripe

You can contact Stripe for questions about bank payouts, fraud, declines, disputes and general payments processing. To make sure that we can respond to you as effectively as possible, please do the following:

• Ensure that you're logged in before contacting us – you'll be prompted to do so on our Contact page.

• Include as much information as possible (charge IDs such as chXXX and payout IDs such as poXXX)