Contact Wix

Wix Support can help you with anything that requires logging into your Wix site. Common questions include:

• General Questions before signing up

• Connecting Stripe

• Receiving an Order

• Shipping and Tax Calculations

• Coupon Application

• Order Notification Emails

• Most Checkout issues

Contact Stripe

You can reach out to Stripe for questions around bank payouts, fraud, declines, disputes, and general payments processing. In order to make sure we can answer you as effectively as possible, please do the following:

• Ensure you’re logged in before contacting us: you’ll be prompted to do so on our contact page.

• Include as much information as possible (charge IDs like chXXX and payout IDs like poXXX)