How is billing calculated?

We calculate your Stripe Identity fees based on your usage each month, according to the type of verification performed and your location (not the location of the identity verified).

A verification is complete when you receive a VerificationReport that has a status of verified or unverified. You will not be billed until the VerificationReport is complete.

Stripe Identity fees are deducted from your Stripe balance at the beginning of each month based on the prior month’s usage. If you do not have sufficient funds in your Stripe balance to cover the fees or your balance becomes negative by more than $10 (or equivalent), we will automatically debit your bank account for any remaining amounts owed if your country and bank account supports auto debits.

• If auto-debiting fails (or is unsupported) and your Stripe balance is negative for at least 10 days, we may disable your access to Stripe Identity. We will only re-enable access to Identity once your Stripe balance is no longer negative.
• To prevent any disruptions, add funds to your Stripe account. It takes 1-3 days to complete any transfers so ensure that you are actively managing your balance.

Stripe reserves the right to bill you on a daily basis if you have not established a past history of successful payment or Stripe reasonably perceives a risk of non-payment from your account.

Why isn't my location listed for Stripe Identity?

If you don’t see your location listed, Stripe Identity is not yet available.