Documents for identity and home address verification

Stripe may require additional documentation to verify the identity and home address of individuals connected to a Stripe account. To verify this information, individuals must provide proof of identity and proof of home address, ensuring that the documents meet specific requirements such as being in color, clear, and not expired. These documents must be uploaded through the Stripe Dashboard, and reviews can take up to 24 hours to complete.

If Stripe is not able to programmatically verify your identity, Stripe may request additional documentation in order to verify the individuals connected to a Stripe account. Users in in Europe, Australia, and New Zealand, will need to provide two separate documents:

Accepted document types

For a list of document types for individuals per country see: Acceptable verification documents by country.

Document requirements

The information in these documents must match the information on your Stripe account. Confirm that the Stripe account personal information in your Dashboard is correct before documents are uploaded. Clicking Edit beside your personal details to make any changes.

Both Proof of ID and Proof of Home Address document uploads must be successfully reviewed and matched to the information in your Stripe account before your identity can be verified. Reviews can take up to 24 hours.

Each document must meet specific requirements in order to be accepted for verification.

Proof of Identity document requirements:

Document must be:

Proof of Home Address document requirements

Documents must be:

Uploading your verification documents

Due to the highly sensitive nature of your verification documents, Stripe can only accept documents which are uploaded through the Dashboard. Do not send documents by email.

In the Dashboard, banners will direct you to the correct location to upload any required documents.

Business verification

For details about the business verification step, see Documents for business verification.

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