April 2023 pricing updates for businesses based in Europe

Starting 10 April, 2023 fees for card processing, disputes, and USD currency payouts will be higher due to increases in network costs (in recent years, major card networks have introduced several new fees and increased existing fees), as well as increases in underlying service costs.

Please refer to the following details to understand how these changes may impact your business.

Pricing updates by region

Are there lower cost alternatives to cards?

If you are using Stripe Checkout or the Payment Element, you can easily turn on over 25 payment methods from the Dashboard with zero additional engineering work. Stripe will automatically surface the right payment method to help you increase conversion based on where your user is located.

Below are a few commonly used low cost payment methods:

How can I calculate the impact of these updates to my business?

The best way to calculate the impact these changes might have to your business is to leverage the Reports section of your Stripe Dashboard.

  1. Go to the Reports section of your Dashboard
  2. Click on “Download” located at the top right hand of the “Balance change from activity” module
  3. Export your activity to a .CSV file and ensure that “Card country” is selected as a column
  4. Review transactions processed by the countries impacted

Starting 10 April 2023 these types of transactions will be subject to the new fees.

How will I know if a customer is using a commercial, corporate, or business card?

As a general rule of thumb, expenses that are not for personal use are typically purchased via a commercial, corporate, or business card. Below are some examples:

How does Stripe determine when a card is standard or premium?

We determine whether a card is standard or premium based on the information available from card networks at point of capture. The accuracy of this mapping is regularly reviewed to ensure the appropriate fee is applied to all card transactions.

For Connect platforms, how does this affect connected accounts?

If you use Connect with Standard accounts, we’ve handled the communication for you by letting affected users know about the changes in their card fee. If you use Connect with Custom accounts, you are responsible for any updates to your own pricing in line with these changes, and for communicating with your users.

Do I need to take action?

There’s no action necessary for you at this time and the fees will automatically update on 10 April 2023.

Why did I get this notice?

This support page provides you with more details on the notice we sent you describing changes to certain fees. That notice is a legal notice sent to Stripe users, even those who have unsubscribed from optional marketing notices. You cannot unsubscribe from legal notices, but if you’d prefer not to receive any further legal notices from Stripe, you can close your account by following these steps.

Your continued use of Stripe's services after 10 April 2023 is subject to these fee changes. Any termination rights you have under your agreement with us are unaffected by this change.