Pricing updates for businesses in Switzerland

Pricing updates for businesses based in Switzerland [pdf]

Starting 10 April 2023, fees for international card processing, disputes, and USD currency payouts will be changing due to increases in card network fees and service costs. To contain fee changes just to areas where costs have increased significantly, you’ll see more detailed pricing for specific services.

Please refer to the following details to understand how these changes may impact your business.

Changes for card processing

Starting 10 April 2023, there will be a new price for all international cards issued outside of Switzerland.

Card fees today

Card fees starting 10 April 2023

Switzerland cards: 2.9% + CHF0.30 per transaction

Switzerland cards: 2.9% + CHF0.30 per transaction (no changes)

International cards: 2.9% + CHF0.30 per transaction

International cards: 3.25% + CHF0.30 per transaction

Changes for disputes

Dispute fees (also known as chargebacks) will increase from CHF15 to CHF20. We’ll also no longer refund this fee if the customer’s bank resolves the dispute in your favor, due to the costs Stripe incurs for managing dispute evidence submissions (regardless of the outcome).

Changes for USD alternative currency payouts

Businesses in Switzerland paying out to a bank account that accepts USD without requiring a business to be in the US (US-domiciled accounts) will now incur a 1% fee, with a minimum fee of US$2.50 per payout. This is in line with alternative currency payout fees from common providers.

Alternative lower cost payment methods

If you are using Stripe Checkout or the Payment Element, you can easily turn on over 25 payment methods from the Dashboard with zero additional engineering work. Stripe will automatically surface the right payment method to help you increase conversion based on where your user is located.

Below are a few commonly used low cost payment methods:

How can I calculate the impact of these updates to my business?

The best way to calculate the impact these changes might have to your business is to leverage the Reports section of your Stripe Dashboard.

  1. Go to the Reports section of your Dashboard

  2. Click on “Download” located at the top right hand of the “Balance change from activity” module

  3. Export your activity to a .CSV file and ensure that “Card country” is selected as a column

  4. Review transactions processed by the countries impacted

Starting 10 April 2023 these types of transactions will be subject to the new fees.

Why did I get this notice?

This support page provides you with more details on the notice we sent you describing changes to certain fees. That notice is a legal notice sent to Stripe users, even those who have unsubscribed from optional marketing notices. You cannot unsubscribe from legal notices, but if you’d prefer not to receive any further legal notices from Stripe, you can close your account by following these steps.

Your continued use of Stripe's services after 10 April 2023 is subject to these fee changes. Any termination rights you have under your agreement with us are unaffected by this change.