The Reserve Bank of India has directed American Express (Amex) to stop on-boarding new domestic merchants from India onto their card networks as they have been found to be non-compliant with the directions on Storage of Payment System Data. Learn here for more details.
If you are an existing Stripe India user who has processed Amex card payments prior to May 1, this directive does not impact any services we offer. You will be able to continue accepting Amex card transactions through your Stripe account with the following restrictions:
a. Indian issued AMEX cards (domestic & international):
Presentment charge has to be in INR or USD, but domestic transactions only support INR presentment
Cross-border charges are not supported (ie. customer has to be in India)
Recurring charges on AMEX are not supported for India-issued AMEX cards
Merchant’s Statement descriptor will only be visible to the cardholder's card statement after the charge has been processed (~24 hours)
b. non-Indian issued AMEX cards (international):
Presentment of the charge must be in USD.
Cross-border charges are supported, in line with our export documentation
Recurring charges are supported
A merchant need to obtain an IEC (service exporter need to own an IEC to process USD presentment with AMEX)