Authentication

I lost my phone or changed my number – how do I log in to my account?
If you've lost your phone or changed your number, you can update the number used for SMS authentication when you log in. Go to your account and enter…
Trouble signing in
Your platform partners with Stripe for secure payments, and Stripe authenticates you by requiring your email address and a six-digit phone verification…
How do I update my email address?
To update your email address, enter the verification code sent to your mobile device when accessing the settings page of your account. Under the…
How can I update my login information
Login information can be updated in your account profile. To update your login information, first head to the Account tab. Under Authentication, you…
Updated one contact method but cannot update the other
If you have recently updated your email address or phone number but are now unable to update the authentication factor you use to log in, this is expected…
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Popular topics
Account
Declines
Disputes
Fraud
Legal
Payments
Payouts
Privacy
Refunds
Reserves
Taxes
Verification
Popular topics
Account
Declines
Disputes
Fraud
Legal
Payments
Payouts
Privacy
Refunds
Reserves
Taxes
Verification
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