Update business name shown on customer bank statements
You can update what name is displayed on your customers' bank statements, known as your statement descriptor, in the Public Details section of your account settings.
If you have not been authenticated, you’ll need to authenticate with either your email or phone number before you can view/edit information.
Additional Information
- Your statement descriptor is the business name that appears on your customer’s credit card statements. It is important to use a recognizable name that will not lead to unintended disputes.
- If it is believed that your statement descriptor could lead to customer confusion, your platform might reach out and ask you to update it to something more recognizable.
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