Verify a new ACH Direct Debit customer using micro-deposits
If your customer has failed or opted out of using the instant verification flow for any reason, your customer’s bank account will automatically be verified through one of the two following ways:
- Amount: two micro-deposit amounts will be sent to your customer’s bank account, with a statement descriptor that reads “ACCTVERIFY”.
- Descriptor Code: a single micro-deposit will be sent to the customer’s bank account with a unique, 6-digit descriptor code at the beginning of the company name field.
Additional Information
- These micro-deposit transfers can take 1-2 business days to appear in a customer’s bank account.
- Your customer will have 3 attempts to add and validate this information.
- If the maximum number of attempts to verify your customer’s bank account information has been met, contact support for additional assistance.
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