Your platform partners with Stripe for secure payments. By linking your financial account, you authorize Stripe to access your financial account information, including account information, account balance, and current and historical transaction details. This enables Stripe to better understand your business’s financial position so that Stripe can offer you the most relevant services and products that meet the evolving needs of your business. You may find improvements in your overall experience with Stripe, and the products that use this information through the linked accounts settings page. You control the financial accounts you share and can unlink them at any time.

Some uses of your financial account information might include:

• Linking your financial account for payouts
• Assessing eligibility and terms for loans
• Reassessing reserve balances as a part of risk reviews

Any use of data obtained from your linked financial accounts is used in accordance with the Stripe Services Agreement, Stripe Privacy Policy and the partner terms. Stripe’s partner can only obtain financial account information as authorized by you. Stripe doesn’t sell your data to unaffiliated third parties.

Frequently asked questions

What’s the difference between connecting my bank account for payouts and linking my financial account?

When you first set up your account, you were asked to connect your bank account. This is only to receive payouts. By linking your financial account, you authorize Stripe to access your financial account information to better serve your business’s current and future needs. You also provide the information necessary for Stripe to understand your financial position for credit and other risk reviews. Linking your account reduces the need to collect additional financial information in the future, and could potentially reduce the frequency of credit reviews conducted on your account.

How do I link my bank account(s)?

If you received a notification to link your bank account, follow these steps:

1. Click on the Link bank account(s) button in the Link your bank account to Stripe banner
2. Click on Link your account.
3. Select your bank account provider and enter your bank account login credentials.
4. Select all accounts or specific accounts (checking and or savings) and click on Link accounts.
5. If you’d like to add multiple bank accounts, click on Link another account. Otherwise, click Done.
6. Check if the bank accounts were successfully linked.

To link your financial accounts directly, follow these steps:

1. Go to the settings page.
2. Click + Add account.
3. Select your bank account provider and enter your bank account login credentials.
4. Select all accounts or specific accounts (checking and or savings) and click on Link Accounts.
5. If you’d like to add multiple bank accounts, click on Link another account. Otherwise, click Done.
6. You can check if the bank accounts were successfully linked in your account.

What data does Stripe access from my financial account(s)?

• With your consent, Stripe may access the following information from your linked account(s):
  • Account details—account type, account number, current balance, and historical balances
  • Contact information—your name, email address, phone number, physical address, and so on held by your financial account
  • Account transactions—each transaction’s amount, date, and description
• The information available to Stripe may vary based on the information your financial account or a technology partner makes available. To see what accounts you’ve linked to Stripe and the information shared with different Stripe products, visit the settings page.

How does Stripe use my financial account data?

Your business financial account information may be used to offer you new financial products or services and or improve products or services provided to you by Stripe. It may also be used in risk reviews or to set the terms of a product or service. The following Stripe products and services rely on your financial account information:

• Payouts: Stripe uses your financial account information (specifically, account number and routing number) to verify your financial account and pay out to the linked account. You may link this account during onboarding, or at a later point through your accounts settings page.
• Risk: Your financial account information is analyzed to determine whether a reserve is required, and the appropriate amount for that reserve. Because your business (and risk) profile may change during your relationship with Stripe, linking your financial account enables Stripe to reassess your risk profile on an ongoing basis and could help reduce or eliminate the need for a reserve.

How frequently does Stripe obtain my account data from my business’s financial account?

This depends on the products that you use. In certain cases, such as when Stripe assesses a risk reserve on your account, Stripe might obtain your financial account information as often as daily, because this information is critical to understanding the risk profile of your business on an ongoing basis.

How long does Stripe retain my financial information?

Stripe retains your financial account information as long as it is providing services to you. Stripe also retains financial account information to comply with our tax, accounting, and financial reporting obligations, to meet contractual commitments to our financial partners, and where data retention is mandated by the payment methods that are supported. Where data is retained, it is done so in accordance with any limitation periods and records retention obligations that are imposed by applicable law. This means that even if you close your Stripe account, it may be required to retain your financial account information for a period of time.

How will Stripe share my financial account information?

Stripe only uses your financial account information as outlined in the Stripe Privacy Policy. Your data will only ever be used for internal purposes, including optimizing your Stripe services and offering additional products, services or features. Stripe does not sell or rent your financial account information to marketers or unaffiliated third parties. Stripe shares your data with trusted entities as needed, including service providers, business partners, third parties permitted to access this information by you, and for compliance purposes, as outlined in the Stripe Privacy Policy.

How do I revoke consent?

You can revoke your consent at any time by visiting your settings page and clicking Remove account on any account you want to unlink. Once you revoke your consent, Stripe will stop obtaining your account data.

What if I don’t share my financial account information with Stripe?

If you decide not to link a financial account, or decide to unlink a financial account, you might not be eligible to access or receive offers for additional products or services, enhancements to existing products or services, or you might receive products or services on different terms. In some circumstances, you might be asked to provide alternative information, including financial statements.

Who are the “trusted entities” that can receive, store, and use my account data?

When you link financial account(s) through Stripe, Stripe is the primary recipient of your account data. However, depending on the purpose for linking your account, this data may also be shared with certain financial institutions or service providers that are involved in offering financial services. You can also choose to enable other entities that work with Stripe to access your account information. Stripe will only share your data as set out in the Stripe Privacy Policy.

What is the relationship between Stripe and its technology partner?

Stripe works with third-party data aggregators, Finicity and MX, to obtain the data that you have consented to share with Stripe and other trusted entities. When you enter your login information in the credential pane, you may be sharing this information with Finicity and MX, or otherwise granting these third-party data aggregators permission to access your account(s). Finicity and MX will use your login information or authorization to continually obtain your account information, and provide this information to Stripe and other trusted entities that you authorize to receive your data.

Is my financial account information safe?

Stripe maintains organizational, technical, and administrative measures designed to protect financial account information within our organization against unauthorized access, destruction, loss, alteration, or misuse. If you have reason to believe that your interaction with Stripe is no longer secure (for example, if you feel that the security of your account has been compromised), contact support immediately.