Supporting documents to further review the account

To request further review of a business account, users should provide supporting documents via their Dashboard, including a business tax or VAT registration certificate, EIN verification letter, and Doing Business As (DBA) statement. Non-profits and NGOs should provide local government identification or a 501C IRS determination letter. Additionally, physical product businesses should provide photographs of inventory and purchase orders, while physical service businesses should provide photographs of equipment and itemized customer invoices.

If you wish to request further review of your business, please upload the following supporting documentation via your Dashboard. We recommend providing all available supporting documents.


  1. Business tax or VAT registration certificate: Tax registration certificate is a required document for businesses to conduct their activities in a jurisdiction, hence issued by local government offices. The tax registration certificate is often issued alongside a business license. In the USA it is issued by the state governments, instead of IRS. Similarly, VAT certificates get distributed by local government offices in countries where VAT applies. This form of licensing allows a business under VAT rules to legally file taxes, obtain tax refunds and move product in and out of country. Typically, the main contents of the Tax or VAT registration certificate include: name of taxpayer, unified tax number, legal representative, address, economic nature or economic type, method of business operation, business scope, business period and validity of identification document.
  2. U.S. merchants only
    1. EIN verification letter: An EIN stands for Employer Identification Number and it is issued by the IRS to business entities, such as an LLC. When you first get an EIN Number, the IRS sends you an EIN Confirmation Letter (CP 575). If you got your EIN Number online, you can download the CP 575 online.
    2. Doing Business As (DBA) Statement: Also known as Fictitious Business Name (FBN) statement, please provide this in addition to one of the above documents if you do business under a different name.
  3. Non-profit or NGOs only (for example, public charities, political organizations, legal aid societies, volunteer services organizations, museums, some governmental agencies etc.)
    1. Non-U.S. non-profit org only: Local government identification of the non-profit or non-governmental organization.
    2. U.S. non-profit org only - 501C IRS determination letter: You can download copies of original determination letters (issued January 1, 2014 and later) using IRS’s on-line search tool Tax Exempt Organization Search (TEOS).
  4. Physical products only (for example, merchandise, apparel, tangible goods etc.)
    1. Photographs of inventory: Three non-stock photos that clearly show the products you’re selling (don’t include photos of sealed boxes) and illustrate the typical quantity you keep in stock. And please include a sheet of paper in the photos that notes the day the photos were taken.
    2. Purchase orders and/or tracking numbers of the shipments from supplier(s) within the last 60 days: Business address must be clearly identified.
  5. Physical services only (for example, construction, landscaping, plumbing etc.)
    1. Photographs of equipment: Three non-stock photos that clearly show the equipment(s) you use. Please also include a sheet of paper in the photos that notes the day the photos were taken.
  6. Itemized Customer Invoices: An itemized invoice is a document that is used to provide an itemized statement for a client when goods and/or services are purchased. Each item or service must be listed per line.
  7. Last 6 months of official bank statement for the business account.
  8. New merchants only (less than 90 days)
    1. Last 6 months of statements from your previous payment processor.


Your document must meet specific requirements in order to be accepted for further review of the account:

  1. The information in these documents, for example business name, business address, company registration number, VAT number etc. should match the information on your Stripe account. You can view your Stripe business information on your Dashboard.
  2. Documents must be clear and large enough to read.
  3. Documents must be valid and representative of up-to-date registration.
  4. If this information is spread across multiple pages of your document, please upload a PDF containing all the relevant pages.

You can upload the document via Dashboard.