Our Connect product is a powerful API and set of tools used to route payments between a business, customers, and recipients who need to get paid. It powers payments for business models like marketplaces and software platforms.
There are certain restrictions on Connect for Stripe India that you should be aware of:
We only support Standard Connect
Custom Connect is only available upon request. Please reach out to our sales team if you are interested in this feature
Express Connect is not supported yet
We do not support on behalf of capability for destination charges on Custom connect
Separate charges and transfers charge type is supported for limited use-cases. Please reach out to our support team if you are interested in this feature
Manual payouts to connected accounts is supported for limited use-cases. Please reach out to our support team if you are interested in this feature
Top-ups to your platform account are only supported for negative balances
Cross border transactions are supported only for standard connect users with direct charges and without application fee, and for US-based platforms using destination charges
Due to India data local storage requirements, we do not support updating country to or from India after account creation. You will need to create a new connected account and select the revised country upon account creation
We have restrictions on cross-border transactions that you should be aware of as listed in the table below (These restrictions don't apply to Indian accounts with the recipient service agreement):
Platform Account | Connected Account | Does Platform Collect Application Fee? | Supported by Stripe? |
India | India | Yes or No | Yes |
Outside India | India | No | Yes |
India | Outside India | No | Yes |
Outside India | India | Yes | No |
India | Outside India | Yes | No |
Platform Account | Connected Account | Does Platform Collect Application Fee? | Buyer | Supported by Stripe? |
India | India | Yes or No | India | Yes |
India | India | No | Outside India | Yes |
India | India | Yes | Outside India | No |
India | Outside India | Yes or No | No | |
US | India | Yes or No | Yes | |
Outside India, non-US | India | Yes or No | No |
Domestic charges (INR) and export (international) charges (non-INR) are supported with all plug-ins including Shopify, Chargebee, Magento, and WooCommerce.
You may wish to reach out to your respective plugin to find out more about supporting Indian export transactions on Stripe if you have more questions.