Pricing updates for businesses based in Switzerland [pdf]
From 10 April 2023, fees for international card processing, disputes and USD currency payouts will be changing due to increases in card network fees and service costs. To contain fee changes just to areas where costs have increased significantly, you'll see more detailed pricing for specific services.
Please refer to the following details to understand how these changes may affect your business.
From 10 April 2023, there will be a new price for all international cards issued outside of Switzerland.
Card fees today |
Card fees from 10 April 2023 |
Switzerland cards: 2.9% + CHF0.30 per transaction |
Switzerland cards: 2.9% + CHF0.30 per transaction (no changes) |
International cards: 2.9% + CHF0.30 per transaction |
International cards: 3.25% + CHF0.30 per transaction |
Dispute fees (also known as chargebacks) will increase from CHF15 to CHF20. We'll also no longer refund this fee if the customer's bank resolves the dispute in your favour, due to the costs that Stripe incurs for managing dispute evidence submissions (regardless of the outcome).
When you settle funds to your Switzerland-based Stripe Account in a currency other than the primary currency of your Stripe account country, Stripe dispute fees will be applied in that currency. Here are the corresponding dispute fees for each currency: 20 USD, 35 AUD, 35 NZD, 120 HKD, 2000 JPY, 20 SGD, 350 ZAR, 20 CAD, 150 HRK, 20 GBP, 200 NOK, 20 CHF.
Businesses in Switzerland paying out to a bank account that accepts USD without requiring a business to be in the US (US-domiciled accounts) will now incur a 1% fee, with a minimum fee of US$2.50 per payout. This is in line with alternative currency payout fees from common providers.
If you are using Stripe Checkout or the Payment Element, you can easily turn on over 25 payment methods from the Dashboard, with no additional engineering work needed. Stripe will surface the right payment method automatically to help you increase conversion based on where your user is located.
Below are a few commonly used low-cost payment methods:
Link, Stripe's one-click checkout experience, can be used to process all domestic cards for 2.9% + CHF0.30 per transaction.
Bank transfers can be used to process large, one-off transactions for 0.5% per transaction, capped at CHF5.00.
SEPA Direct Debit can be used for EU-based recurring payments for CHF0.40 per transaction.
The best way to calculate the impact these changes might have on your business is to leverage the Reports section of your Stripe Dashboard.
Go to the Reports section of your Dashboard
Click on "Download" located in the top right-hand corner of the "Balance change from activity" module
Export your activity to a .CSV file and ensure that "Card country" is selected as a column
Review transactions processed by the countries affected
As of 10 April 2023, these types of transactions will be subject to the new fees.
This Support page provides you with more details about the notice we sent you describing changes to certain fees. That notice was a legal notice sent to Stripe users, even those who have unsubscribed from optional marketing notices. You cannot unsubscribe from legal notices, but if you'd prefer not to receive any further legal notices from Stripe, you can close your account by following these steps.
Your continued use of Stripe's services after 10 April 2023 is subject to these fee changes. Any termination rights that you have under your agreement with us are not affected by this change.