Order updates for a purchase made through Stripe

This page contains information intended for customers of businesses that use Stripe.

If you purchased something from a business that uses Stripe and want an update on your order, you will need to reach out to the business directly. Stripe only facilitates the payment, and does not have access to information relating to the fulfilment of orders.

For context, Stripe is a payments processor that works with businesses to help them accept payments through their websites, apps, and in store.

If you don’t know how to get in touch, you can use our secure charge lookup tool to search for the business.