Not receiving email sent from Stripe

To troubleshoot an issue with not receiving emails from Stripe, make sure your email address is spelled correctly in your profile settings, check spam and mail filters, check for third party filtering, and make sure the email is for a live transaction. If needed, try resending the confirmation or customer receipt email.

Steps to troubleshoot:

Additional Information

If you are still not receiving messages after troubleshooting using the steps above, contact Stripe Support.