Link FAQ

What is Link?

Link is a simple and secure way to pay in one click on tens of thousands of sites. Save your payment information with Link the first time you check out. Link will autofill your saved card details and shipping addresses for all future purchases on Link-supported sites. You'll get a chance to review your order before clicking to confirm your purchase.

Learn more about Link on the Link website

How do I create a Link account?

You can create an account in two ways:

1. Create an account directly on the Link website.

2. Save your information with Link the next time you make a purchase on a Link-supported site.

How do I add or update a payment method or billing/shipping details on my account?

You can manage your payment methods and billing/shipping details on the Link website or while you’re checking out from any Link-supported site.

Where can I use Link?

Link is available on tens of thousands of sites that use Stripe to process payments, with more added every day.

If you’d like to see how Link works, you can test it out by contributing any amount to Stripe Climate, our carbon removal program.

How is my information protected?

With Link, your data is protected in the following ways:

Do I have to provide my phone number to use Link?

Your payment details are linked to both your email address and your mobile phone number. We will use your phone number to verify your identity and keep your information secure.

How do I delete my information saved with Link?

On the Link website, you can log in to your account to manage your saved cards and addresses. You can change or delete the following payment information:

You can close your Link account at any time, but if you change your mind you will need to re-enter your payment information to use Link again. If you’d like to close your account, please follow these instructions on deleting your saved payment information.

Where can I get help with a purchase I made with Link?

Please reach out to the business directly if you need any help with your purchase.