To start using Stripe, you must provide a URL for any website, social media profile, or mobile application you use to promote your business or sell products. If you submit a social media profile, please provide the full URL (for example facebook.com/profile/yourbusiness) and not just the social media handle.

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Stripe requires all merchants who sell or promote products or services online to provide the URL of their business website, social media profile or mobile application when completing account activation.

If you don't use a website, social media profile, or mobile app to promote your business or sell products online, you will be asked to provide a description of the products you sell instead.

What information is required at sign up?

Required immediately, your business website, social media profile, or mobile application, must include:

• Your business name
• Descriptions of the goods or services offered

These must align with the information you've provided to Stripe.

Additional information required

Stripe and our financial partners require the following additional information on your website, social media profile, or mobile application by the time you start selling your goods or services. Add it as soon as possible to avoid business disruptions. These requirements can come into effect more quickly if you operate in an industry with elevated financial risk.

If the social media profile can’t show all the required information, due to character limits or other functionality, you can link to this information as long as it is easily accessible from the social media profile. 

• Customer service contact details (this can be phone, email, address, contact form, or an online messaging service contact)
• Return policy and process (if physical goods are sold) 
• Refund and dispute policy
• Cancelation policy (if applicable)
• Legal or export restrictions (if applicable)
• Terms and conditions of any promotions

See also Business website for account activation FAQ