Customer refund processing time

When there is sufficient funds in your Stripe account balance, Stripe submits refunds to your customer’s bank immediately. Depending on the bank's processing time, it can take anywhere from 5-10 business days to show up on your customer’s bank account.

When there isn’t sufficient funds, the refunds will be pending and you will need to ensure that the balance is brought back to the positive before the refunds will be sent out.

Additional Information