Contact Xero

Xero Support can help you with connecting Stripe to Xero and managing Stripe payments that are imported into your Xero organization. Common questions include:

• How to set up Stripe as a payment service in Xero (Xero Help Center)

• How to reconcile a Stripe payment once it appears in Xero (Xero Help Center)

• Adding Stripe Surcharging to the invoices you send from your Xero organisation (Xero Help Center)

Contact Stripe

You can reach out to Stripe for questions around bank payouts, fraud, declines, disputes, and general payments processing. In order to make sure we can answer you as effectively as possible, please do the following:

• Ensure you’re logged in before contacting us: you’ll be prompted to do so on our contact page.

• Include as much information as possible (charge IDs like chXXX and payout IDs like poXXX)