# Contact options for Xero and Stripe

### Contact Xero
[Xero Support](https://www.xero.com/about/contact) can help you with connecting Stripe to Xero and managing Stripe payments that are imported into your Xero organisation. Common questions include:
* [How to set up Stripe as a payment service in Xero](https://help.xero.com/PaymentServices_StripeSetup) (Xero Help Centre)
* [How to reconcile a Stripe payment once it appears in Xero](https://help.xero.com/StripeReconciliation) (Xero Help Centre)
* [Adding Stripe surcharging to the invoices you send from your Xero organisation](https://help.xero.com/nz/PaymentServices_StripeSurcharging) (Xero Help Centre)
### Contact Stripe
You can contact Stripe for questions about bank payouts, fraud, declines, disputes and general payments processing. To make sure that we can respond to you as effectively as possible, please do the following:
* Ensure that you're logged in before contacting us – you'll be prompted to do so on our [Contact page](/email).
* Include as much information as possible (charge IDs such as ch_XXX and payout IDs such as po_XXX)