Your backup code can be used to disable two-step authorization on your account in the event you do not have your mobile device.
At the end of the two-step authentication setup process, Stripe will display a backup code. This code is only displayed once, so be sure to write it down and store it somewhere safe.
If you lose your code but still have access to your account, you can generate a new backup code from your two-step authentication settings.
Submit a request through the account recovery form. For security purposes, you will be asked to provide detailed information to confirm your identity. Once we confirm your identity, you’ll be able to sign in using your password.
If you are NOT the account owner, contact your account owner to ask them to remove two-step authentication for you.