As of 1 April 2024, we will decrease our domestic card processing fees for Australian businesses on standard pricing from 1.75% + AU$0.30 to 1.70% + AU$0.30 for online (card not present) payments, and from 1.75% + AU$0.10 to 1.70% + AU$0.10 for Stripe Terminal (card present) payments.

FAQ

Why are these fees decreasing?

This change is enabled by least-cost routing. In most cases, when your customers pay with debit cards issued in Australia, two card networks are presented for each transaction. Stripe generally routes to the network with lower average cost when feasible, and passes those savings on to you. Learn more.

What types of transaction does this affect?

This change applies to successful domestic credit or debit card transactions processed through Stripe for all card networks, including Visa, Mastercard, American Express, eftpos, JCB and UnionPay. There is no change to processing fees for international cards.

Which businesses are affected by this change?

These changes apply to all businesses on Stripe's standard pricing plan. If you're on a custom pricing plan, there will be no changes to your current pricing.

I'm a Connect Platform. How does this affect my connected accounts?

If you use Connect with Standard accounts, these changes will apply to the Stripe fees for your connected accounts. Stripe will notify your connected accounts about the changes automatically. There's no action needed from you, but you are welcome to share additional communication with them about the change.

If you use Connect with Custom accounts, these changes will apply to your Stripe fees from 1 April 2024. You are responsible for any updates to your own pricing in line with these changes, and for communicating with your users.

How can I understand which of my connected accounts are affected?

To understand which of your connected accounts are affected, please contact us.  

How can I calculate the impact that these fee changes will have on my business?

The best way to calculate the impact that these changes will have on your business is to use the Stripe Dashboard.

To understand the impact of international card pricing:

1. Go to the Reports section of your dashboard
2. Click on "Download" located in the top right-hand corner of the "Balance change from activity" module
3. Export your activity to a .CSV file and ensure that "Card country" is selected as a column
4. From 1 April 2024, all transactions where the "Card country" is Australia would be subject to the new fees.

Why have I received this notice?

This support page provides you with more details about the notice that we sent you describing changes to certain fees. That notice was a legal notice sent to Stripe users, even those who have unsubscribed from optional marketing notices. You cannot unsubscribe from legal notices, but if you'd prefer not to receive any further legal notices from Stripe, you can close your account by following these steps.

Your continued use of Stripe's services after 1 April 2024 is subject to these fee changes. Any termination rights that you have under your agreement with us are not affected by this change.

Do I need to take any action?

You do not need to take any action at this time. These changes will automatically apply to your business and/or your connected accounts on 1 April 2024.

Contact support

If you have any other questions, please contact us.