Shipt partners with Stripe to file 1099 tax forms that summarize your earnings or sales activities. We’ve put together some FAQs to help you learn more about 1099s, and how to use Stripe Express to review your tax information and download your tax forms.

If you have already created a Stripe Express account, you can log in to manage your tax information at connect.stripe.com/app/express.

What is a 1099 tax form?

A 1099-NEC form summarizes earnings as an independent contractor in the US. It’s provided to you and the IRS, as well as some US states, if you earn $600 or more in the previous calendar year. If you're an independent contractor or gig worker, you’ll need this form to file your taxes.

What is Stripe Express, and how do I access it?

Stripe Express allows you to update your tax information, download your tax forms, and track your earnings. If you're a Shipt Shopper and earned $600 or more in the previous calendar year through Shipt in the US, Stripe will send an email (titled “Get your Shipt 2024 tax forms faster by enabling e-delivery”) inviting you to create an account and log in to Stripe Express.

If you are unable to find that email, head to our Support Site where you can request a new link to be sent to your email.

If you still are not able to locate your invite email, please reach out to Shipt's support team for help updating your email address.

I no longer have access to the phone number I signed up with. How do I log in to my Stripe Express account?

If you’ve lost or updated your phone number, you can select the “I no longer have access to this phone number” option to authenticate via email and change your phone number.

Check out the link below to learn more:

I lost my phone or changed my number – how do I login to my account?

I earned enough to need a 1099 form in the previous calendar year. Why haven’t I received an email from Stripe?

If you earned enough to need a 1099 form in the previous calendar year, you should have received an email from Stripe by mid-January. Emails will be sent out in phases to Shipt Shoppers starting in November.

If you can’t find an email from Stripe, it’s possible that:

• The email may be in your spam/junk mail folder. Please search your inbox for an email titled “Get your Shipt 2024 tax forms faster by enabling e-delivery”.
• Shipt does not have your most current email address on file. Please check any other email addresses you may have used to sign up for Shipt or reach out to Shipt to update your email.
• The email address associated with your Shipt account is incorrect, missing, or unable to receive mail.
• Shipt has chosen to postal deliver forms to you. If you have not received an email from Stripe or a 1099 in the mail, please reach out to Shipt to get a copy of your tax forms.

Please note that if you earned enough to need a 1099 form in the previous calendar year and do not receive an email from Stripe by mid-January, you will be mailed a paper copy of your 1099 tax form.

When will I receive my 1099 tax form?

If you’ve agreed to e-delivery you should receive your 1099 tax form by January 31 (plus up to 10 business days for mail delivery of a paper form).

Here are a few important dates to keep in mind:

• Starting in November: Stripe will email you instructions on how to set up a Stripe Express account. You’ll need to create an account and agree to paperless delivery (i.e., agree to receive your 1099 tax form electronically via Stripe Express). You will need an account to download your 1099 tax form.
• Before January 21: Confirm your tax information (e.g., name, address, and SSN or EIN) is correct via Stripe Express.
• By January 31:
  • Your 1099 tax form will be available to download via Stripe Express if you agree to paperless delivery.
  • Your 1099 tax form will be mailed to you, if you don’t receive an email from Stripe or don’t agree to paperless delivery. Please allow up to 10 business days for mail delivery.
  • Shipt will file your 1099 tax form with the IRS and relevant state tax authorities.
• April 15: IRS deadline to file individual tax returns. You’ll need your 1099 tax form to file your taxes.

How do I update my tax information?

Open the email from Stripe and click on the “Get started” button, which will prompt you to create a Stripe Express account. After you create an account, you’ll be able to review your tax information (e.g., name, address, and SSN or EIN) and make any necessary changes via Stripe Express.

Please update your information no later than January 21. Edits to tax information in Stripe Express will be unavailable from January 21 to February 3.

Please note: If you don’t agree to paperless delivery by mid-January, we’ll automatically mail your 1099 tax form to the address on file, so it’s critical that your information is current, correct, and complete.

You may find that your 1099 tax form reports your SSN and you want to use your EIN (or vice-versa). If that’s the case, you’ll want to reach out to Shipt to update your legal entity information.

Please note: If you’re operating as an individual, Sole Proprietorship, or Single Member LLC, the IRS will expect to see the individual owner’s Name and SSN (as opposed to Business Name and EIN) reported on your 1099 tax form. 

Above: You can review and update your tax information from the Tax forms page within Stripe Express.

When answering the account claim security questions, it states that my answers are incorrect, what should I do?

Please reach out to Shipt support to confirm the information that they have on file against the information you are providing.

Why is Stripe requesting my Social Security number (SSN), Employer Identification Number (EIN), or Individual Taxpayer Identification Number (ITIN)?

Your SSN, EIN, or ITIN is required to file your 1099 tax form with the IRS and relevant state tax authorities.

Is my tax information secure?

Stripe’s security tools and best practices ensure that your sensitive information is safely stored and encrypted. Learn more about the safeguards we've put in place to protect your information. Please make sure to keep your login credentials for Stripe Express secure.

How can I download my 1099 tax form?

If you create a Stripe Express account and agree to paperless delivery, Stripe will email you to let you know when your 1099 tax form is available for download via Stripe Express. If you don’t agree to paperless delivery, Stripe will mail you a paper copy of your 1099 tax form instead.

Above: You’ll be able to download your 1099 tax form from the Tax forms page within Stripe Express.

How do I get a corrected 1099 tax form?

If you feel you need corrections made to a 1099 tax form that has already been ‘Filed’, use the edit option in the Tax Forms page of Stripe Express. Information you edit will not appear in the 1099 tax form in the Stripe Express dashboard but it is shared with Shipt. You should reach out to Shipt after you’ve made the edits you want and they can assist you with a correction. Once Shipt ‘Files’ your correction, you will be notified via email and you will see a new 1099 tax form appear in the Stripe Express dashboard.

Please note that it can take up to 72 hours after the platform files the correction for you to be notified.

Above: You can edit information by selecting the option in the Stripe Express Tax Form page.

Why don’t the earnings on my 1099 tax form match what I see on the Transactions page of Stripe Express?

For questions about differences in your earnings please visit Shipt's help article.

How do I get my Shipt mileage report?

Stripe is not involved in mileage reporting for Shipt and cannot assist with questions about it. Please refer to Shipt's help article for these inquiries.

How do I get in touch with Stripe or Shipt for more help?

If you have a question that isn’t answered here, we recommend looking through the 1099 tax forms or Stripe Express resources pages. If you still need help, please contact Stripe Support.

For questions about your earnings or 1099 tax forms, please visit Shipt's support article.