# Guide to 1099 tax forms for Zillow Rental Managers Zillow uses Stripe to file 1099 tax forms that report your earnings as a rental manager. You can log in to [Stripe Express](https://connect.stripe.com/app/express) to manage your tax information. --- - [What is a 1099 tax form?](#what-is-1099) - [What is Stripe Express?](#what-is-stripe-express) - [I earned enough for a 1099 but haven't received an email from Stripe](#earned-enough-no-email) - [When will I receive my 1099?](#when-will-i-receive-1099) - [How do I update my tax information?](#how-do-i-update-tax-information) - [How do I enter my EIN instead of my SSN?](#how-do-i-use-ein-instead) - [How can I download my 1099?](#download-1099) - [How do I get a corrected 1099?](#corrected-1099) - [Why don't the earnings on my 1099 match what I see in Stripe Express?](#earnings-mismatch) - [I can't access the phone number I signed up with](#no-longer-have-phone-access) - [Issues with account claim security questions](#security-questions) - [Why is Stripe requesting my SSN, EIN, or ITIN?](#why-is-stripe-requesting-tin) - [Is my tax information secure?](#is-tax-information-secure) - [Additional resources](#additional-resources) --- ## What is a 1099 tax form? A 1099-K form summarizes gross payment transactions for US account holders and is provided to you and the IRS (as well as some US states) if you had greater than $20,000 USD in total gross volume and more than 200 transactions in the previous calendar year, and you're based in the US or are a US taxpayer. ## What is Stripe Express? [Stripe Express](https://connect.stripe.com/app/express) allows you to update your tax information, download your tax forms, and view your earnings. If you met the 1099-K threshold in the previous calendar year, Stripe will send you an email titled **"Get your Zillow 2025 tax forms faster by enabling e-delivery"** inviting you to create an account and log in to Stripe Express. If you can't find that email, you can [request a new invite link](/express/how-do-i-get-a-new-invite-link). If you still can't locate it, [contact Zillow support](mailto:rentpayments@zillow.com) for help updating your email address. ## I earned enough for a 1099 but haven't received an email from Stripe If you met the threshold, you should have received an email from Stripe by mid-January. If you can't find it, check the following: - **Check your spam folder.** Search for an email titled **"Get your Zillow 2025 tax forms faster by enabling e-delivery"**. - **Check your other email addresses.** Zillow may have a different email address on file. Try any other addresses you may have used to sign up for Zillow. - **Your email address may be incorrect or missing.** Contact Zillow to update it. - **Zillow may have chosen postal delivery for you.** If you haven't received an email or a paper form in the mail, contact [Zillow support](mailto:rentpayments@zillow.com) to request a copy. If you don't receive an email from Stripe by mid-January, a paper copy of your 1099 will be mailed to you automatically. ## When will I receive my 1099? **Seeing "your 1099 form will be available by January 31" in your Stripe Express dashboard?** This message appears for all eligible accounts, but your form will only appear once Zillow has filed it with the IRS. If it's past January 31 and your form still isn't visible, contact [Zillow support](mailto:rentpayments@zillow.com) to confirm the filing status. If you opted in to e-delivery, your 1099 should be available by January 31. Allow up to 10 business days for paper delivery. | Date | What happens | | -------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Starting in November | Stripe emails you instructions to set up your Stripe Express account and opt in to e-delivery | | Before mid-January | Confirm your tax information (name, address, SSN or EIN) is correct in Stripe Express | | By January 31 | Your 1099 is available to download in Stripe Express (if you opted in to e-delivery), or mailed to you (if you didn't). Zillow files your 1099 with the IRS and relevant state tax authorities. | | April 15 | IRS deadline to file individual tax returns | If you set up your Stripe Express account after January 31, your form may still be available if Zillow has already filed it. Check the Tax Forms tab in [Stripe Express](https://connect.stripe.com/app/express) and contact [Zillow support](mailto:rentpayments@zillow.com) if it isn't visible. ## How do I update my tax information? You can review and update your tax information (name, address, SSN or EIN) directly in [Stripe Express](https://connect.stripe.com/app/express). If you don't have a Stripe Express account yet, open the email from Stripe and click **Get started**. If you can't find that email, you can [request a new invite link](/express/how-do-i-get-a-new-invite-link). Update your information before mid-January. If you don't opt in to e-delivery by mid-January, your 1099 should be mailed to the address on file — make sure it's correct. If you need to switch between SSN and EIN, contact [Zillow support](mailto:rentpayments@zillow.com) to update your legal entity information. ## How do I enter my EIN instead of my SSN? The tax details on your 1099 depend on the legal entity type Zillow set up for your account: | If your account is set up as… | You'll use… | To switch, contact… | | ----------------------------------------------------- | ----------- | ------------------------------------------------------------------------------------------------------------------------------------ | | Individual, single member LLC, or sole proprietorship | SSN | [Zillow support](mailto:rentpayments@zillow.com) to change your entity type to a company | | Company | EIN | [Zillow support](mailto:rentpayments@zillow.com) to change your entity type to individual, single member LLC, or sole proprietorship | Note: if you're operating as an individual, sole proprietorship, or single member LLC, the IRS expects to see your personal name and SSN — not a business name and EIN — on your 1099. See 1099 tax forms eligibility for Stripe Express for more information. ## How can I download my 1099? If you opted in to e-delivery, Stripe will email you when your 1099 is available to download in Stripe Express. If you didn't opt in, a paper copy will be mailed to you instead. ## How do I get a corrected 1099? If you need corrections made to a 1099 that has already been filed, edit your details on the Tax Forms page in [Stripe Express](https://connect.stripe.com/app/express). Your edits won't appear on the existing form in your dashboard, but they are shared with Zillow. Contact [Zillow support](mailto:rentpayments@zillow.com) after making your edits to request a correction. Once Zillow files the correction, you'll be notified by email and a new 1099 will appear in your Stripe Express dashboard. You may not be notified for up to 72 hours after Zillow files the correction ## Why don't the earnings on my 1099 match what I see in Stripe Express? For questions about differences in your earnings, see [Zillow's 1099-K FAQ](https://help.zillowrentalmanager.com/hc/en-us/articles/11376551266323-1099-K-form-FAQ). ## I can't access the phone number I signed up with If you've lost or changed your phone number, select **I no longer have access to this phone number** to authenticate via email and update your number. See I lost my phone or changed my number — how do I log in to my account? for more information. ## Issues with account claim security questions Contact [Zillow support](mailto:rentpayments@zillow.com) to confirm the information they have on file matches what you're providing. ## Why is Stripe requesting my SSN, EIN, or ITIN? Your SSN, EIN, or ITIN is required to file your 1099 tax form with the IRS and relevant state tax authorities. ## Is my tax information secure? Stripe's security tools and best practices ensure your sensitive information is safely stored and encrypted. [Learn more](https://stripe.com/privacy-center/legal) about the safeguards we have in place. Make sure to keep your Stripe Express login credentials secure. ## Additional resources For questions about your 1099, see [Zillow's 1099-K FAQ](https://help.zillowrentalmanager.com/hc/en-us/articles/11376551266323-1099-K-form-FAQ) or contact [Zillow support](mailto:rentpayments@zillow.com).