Onboarding Requirements Updates

If you're onboarding custom accounts in the United States, Brazil, Canada, and Singapore, the information below is relevant to you.


Payments regulations aim to create a safer, more secure financial ecosystem by helping prevent crimes like money laundering, fraud, and tax evasion. Financial regulators around the world enforce Know Your Customer (KYC) requirements to ensure that identity information is collected, verified, and maintained from certain types of businesses, and for any individuals who ultimately own, control, or direct the business. These requirements are frequently updated by financial service regulators, card networks, and other financial institutions.


So far, the countries listed in the table below are set to update their onboarding requirements in 2023 and 2024. If you have connected accounts operating in any of these countries, you may need to update your Stripe integration. See the Definitions section below for more information about the specific requirements.


Key Dates


United States (US)

  • Updated requirements comms: October 2023
  • Future requirements backfill: January 2024
  • New users deadline: March 2024
  • Existing users deadline: April 2024

Canada (CA)

  • Updated requirements comms: February 2024
  • Future requirements backfill: March thru May 2024
  • New users deadline: June 2024
  • Existing users deadline: August 2024

Brazil (BR)

  • Updated requirements comms: May 2024
  • Future requirements backfill: June 2024
  • New users deadline: August 2024
  • Existing users deadline: October 2024

Singapore (SG)

  • Updated requirements comms: January 2024
  • Future requirements backfill: March 2024
  • New users deadline: April 2024
  • Existing users deadline: June 2024

The above roadmap may be subject to change due to Stripe's prioritization and/or the changing regulatory landscape. We’ll let you know if there are any changes to the countries in scope or their associated deadlines.


Key Dates


Learn how to keep your accounts compliant

Once we notify you about the new requirements on a particular country, you’ll be able to see an overview of the actions you’ll need to take and their associated deadlines on your Stripe Dashboard.

You can follow our guide to update your integration to ensure your accounts are compliant.