This support page is for plugin users and standard connected accounts that do not manage their Stripe integration. If you manage the Stripe integration for your plugin or platform, please refer to the technical version of this support page.
What’s changing?
FAQs
- What actions do I need to take?
- How can I compare the old pricing to my new pricing?
- How can I calculate the impact of these updates to my business?
- Why did I get this notice?
Klarna’s new checkout
Klarna is launching a higher-converting checkout experience with new features such as:
- Single Klarna interface: The customer will be able to select “Klarna” or other non-Klarna payment options in your checkout page. After the customer chooses to check out with Klarna, all relevant Klarna payment options – such as “Pay now” and “Pay in 4” – will appear together in the next page of the checkout flow. Your customers can always pay with their preferred Klarna payment option.
- One-click checkout: Returning customers can opt in to “Remember me on this device” for seamless one-click checkout.
Processing fees
As part of Klarna's new checkout, Klarna fees are changing to a simpler and more predictable structure. There are two key differences with the pricing:
- Klarna will have a flat rate regardless of the payment option the buyer selects.
- Klarna’s flat rate will continue to be based on the buyer’s location. However, pricing is now grouped by five buyer regions, rather than 20+ individual countries, further reducing the number of fee variations.
You can find the Stripe pricing changes for your business by clicking the link for your Stripe account country or region below. Note that your provider may have separate pricing for Klarna – contact them with any further questions. If you are an existing user on custom pricing, Stripe will contact you to update your pricing agreement.
- Australia
- Canada
- Czech Republic
- Denmark
- European Economic Area
- New Zealand
- Norway
- Poland
- Sweden
- Switzerland
- United Kingdom
- United States
Dispute fees
Klarna is introducing a dispute fee. Please refer to the Klarna dispute fee support page.
What actions do I need to take?
If you use a Stripe partner plugin AND you received an email from your plugin or Stripe about Klarna updates, your current plugin version may not be compatible with the new Klarna checkout experience. To continue accepting Klarna payments, you’ll need to update to the latest version of your plugin. If you do not update your plugin version, future Klarna payments will fail, since older versions of the plugin will no longer support Klarna.
Current Plugin Version |
Instructions |
Stripe Connector for Adobe Commerce (Magento 2) |
Please update your connector to the latest version of the Adobe Commerce connector |
Shopware 5 |
Please to migrate to the latest version of the Shopware 6 App (read migration instructions) |
Payment Plugins |
Please migrate to the latest version of Payment Plugins for Stripe WooCommerce |
WebToffee |
Please migrate to the latest version of Stripe Payment Plugin for WooCommerce |
Laravel Cashier |
Please contact your plugin provider to download their latest version |
Centarro Commerce for Drupal |
Please contact your plugin provider to download their latest version |
StripePrestashop |
Please contact your plugin provider to download their latest version |
Flutter Stripe |
Please contact your plugin provider to download their latest version |
If you are a standard connected account AND you received an email from your platform or Stripe about Klarna updates, no action is needed. Your platform updated in the backend.
How can I compare the old pricing to my new pricing?
You can compare your old pricing and new pricing directly in the pricing table, based on buyer locations.
How can I calculate the impact of these updates to my business?
The best way to calculate the impact these changes might have to your business is to use the Reports section of your Stripe Dashboard.
To understand the impact of changes in Klarna pricing:
- Go to the Reports section of your Dashboard.
- Click on “Download” located at the top right hand of the “Balance change from activity” module.
- Export your activity to a .CSV file and ensure that “Payment method type” is selected as a column.
- After the date the fee changes come into effect, all transactions where “Payment method type” is “Klarna” will be subject to the new fees.
Why did I get this notice?
This support page provides you with more details on the notice we sent you describing the changes to your fees. That notice is a legal notice sent to Stripe users, even those who have unsubscribed from optional marketing notices. You cannot unsubscribe from legal notices, but if you’d prefer not to receive any further legal notices from Stripe, you can close your account by following these steps.
Your continued use of Stripe's services after the date the fee changes come into effect is subject to these fee changes. Any termination rights you have under your agreement with us are unaffected by this change.
Current fees and new fees
Australia
Old Pricing |
Old Pricing |
Old Pricing |
Old Pricing |
New Pricing |
|
Buyer Location |
Pay Later |
Financing |
Pay Now |
Instalments |
All Payment Options |
Australia |
- |
- |
- |
4.99% + $0.55 |
4.99% + $0.55 |
New Zealand |
- |
- |
- |
4.99% + $0.55 |
4.99% + $0.55 |
Canada
Old Pricing |
Old Pricing |
Old Pricing |
Old Pricing |
New Pricing |
|
Buyer Location |
Pay Later |
Financing |
Pay Now |
Instalments |
All Payment Options |
Canada |
- |
- |
- |
5.99% + $0.30 |
5.99% + $0.30 |
Czech Republic
Old Pricing |
Old Pricing |
Old Pricing |
Old Pricing |
New Pricing |
|
Buyer Location |
Pay Later |
Financing |
Pay Now |
Installments |
All Payment Options |
Austria |
2.99% + Kč8.40 |
2.99% |
1.4% + Kč6.00 |
- |
2.99% + Kč8.50 |
Belgium |
2.99% + Kč24.00 |
- |
1.35% + Kč4.80 |
- |
2.99% + Kč8.50 |
Germany |
2.99% + Kč8.40 |
2.99% |
1.4% + Kč6.00 |
- |
2.99% + Kč8.50 |
Netherlands |
2.99% + Kč24.00 |
- |
1.4% + Kč6.00 |
- |
2.99% + Kč8.50 |
Switzerland |
- |
- |
- |
- |
2.99% + Kč8.50 |
Denmark |
2.79% + Kč18.85 |
- |
- |
- |
2.99% + Kč9.50 |
Finland |
2.79% + Kč14.20 |
0.99% + Kč14.20 |
- |
- |
2.99% + Kč9.50 |
Norway |
2.79% + Kč15.60 |
0.99% + Kč15.60 |
- |
- |
2.99% + Kč9.50 |
Sweden |
2.79% + Kč13.20 |
0.99% + Kč13.20 |
1.4% + Kč6.00 |
- |
2.99% + Kč9.50 |
Czech Republic |
- |
- |
4.99% + Kč9.60 |
4.99% + Kč9.60 |
4.99% + Kč8.50 |
France |
- |
- |
- |
3.99% + Kč4.80 |
4.99% + Kč8.50 |
Greece |
- |
- |
4.99% + Kč9.60 |
4.99% + Kč9.60 |
4.99% + Kč8.50 |
Ireland |
- |
- |
- |
2.99% + Kč7.20 |
4.99% + Kč8.50 |
Italy |
- |
- |
1.35% + Kč4.80 |
3.99% + Kč4.80 |
4.99% + Kč8.50 |
Poland |
4.99% + Kč9.60 |
- |
4.99% + Kč9.60 |
- |
4.99% + Kč8.50 |
Portugal |
- |
- |
4.99% + Kč9.60 |
4.99% + Kč9.60 |
4.99% + Kč8.50 |
Spain |
- |
- |
1.35% + Kč4.80 |
3.99% + Kč4.80 |
4.99% + Kč8.50 |
United Kingdom |
2.9% + Kč6.00 |
4.9% + Kč6.00 |
- |
4.99% + Kč6.00 |
4.99% + Kč8.50 |
Denmark
Old Pricing |
Old Pricing |
Old Pricing |
Old Pricing |
New Pricing |
|
Buyer Location |
Pay Later |
Financing |
Pay Now |
Instalments |
All Payment Options |
Austria |
2.99% + 2.65kr |
2.99% |
1.4% + 2kr |
- |
2.99% + 3.50kr |
Belgium |
2.99% + 7.50kr |
- |
1.35% + 1.5kr |
- |
2.99% + 3.50kr |
Germany |
2.99% + 2.65kr |
2.99% |
1.4% + 2kr |
- |
2.99% + 3.50kr |
Netherlands |
2.99% + 7.50kr |
- |
1.4% + 2kr |
- |
2.99% + 3.50kr |
Switzerland |
- |
- |
- |
- |
2.99% + 3.50kr |
Denmark |
2.79% + 5.90kr |
- |
- |
- |
2.99% + 3.50kr |
Finland |
2.79% + 4.50kr |
0.99% + 4.50kr |
- |
- |
2.99% + 3.50kr |
Norway |
2.79% + 4.50kr |
0.99% + 4.50kr |
- |
- |
2.99% + 3.50kr |
Sweden |
2.79% + 4.15kr |
0.99% + 4.15kr |
1.4% + 2kr |
- |
2.99% + 3.50kr |
Czech Republic |
- |
- |
4.99% + 3.50kr |
4.99% + 3.50kr |
4.99% + 3.50kr |
France |
- |
- |
- |
3.99% + 1.50kr |
4.99% + 3.50kr |
Greece |
- |
- |
4.99% + 3.50kr |
4.99% + 3.50kr |
4.99% + 3.50kr |
Ireland |
- |
- |
- |
2.99% + 2.25kr |
4.99% + 3.50kr |
Italy |
- |
- |
1.35% + 1.50kr |
3.99% + 1.50kr |
4.99% + 3.50kr |
Poland |
4.99% + 3.50kr |
- |
4.99% + 3.50kr |
- |
4.99% + 3.50kr |
Portugal |
- |
- |
4.99% + 3.50kr |
4.99% + 3.50kr |
4.99% + 3.50kr |
Spain |
- |
- |
1.35% + 1.50kr |
3.99% + 1.50kr |
4.99% + 3.50kr |
United Kingdom |
2.9% + 1.75kr |
4.9% + 1.75kr |
- |
4.99% + 1.75kr |
4.99% + 3.50kr |
European Economic Area (AT, BE, DE, ES, FI, FR, GR, IE, IT, NL, PT)
Old Pricing |
Old Pricing |
Old Pricing |
Old Pricing |
New Pricing |
|
Buyer Location |
Pay Later |
Financing |
Pay Now |
Instalments |
All Payment Options |
Austria |
2.99% + €0.35 |
2.99% |
1.4% + €0.25 |
- |
2.99% + €0.35 |
Belgium |
2.99% + €1.00 |
- |
1.35% + €0.20 |
- |
2.99% + €0.35 |
Germany |
2.99% + €0.35 |
2.99% |
1.4% + €0.25 |
- |
2.99% + €0.35 |
Netherlands |
2.99% + €1.00 |
- |
1.4% + €0.25 |
- |
2.99% + €0.35 |
Switzerland |
- |
- |
- |
- |
2.99% + €0.35 |
Denmark |
2.79% + €0.80 |
- |
- |
- |
2.99% + €0.40 |
Finland |
2.79% + €0.59 |
0.99% + €0.59 |
- |
- |
2.99% + €0.40 |
Norway |
2.79% + €0.65 |
0.99% + €0.65 |
- |
- |
2.99% + €0.40 |
Sweden |
2.79% + €0.55 |
0.99% + €0.55 |
1.4% + €0.25 |
- |
2.99% + €0.40 |
Czech Republic |
- |
- |
4.99% + €0.40 |
4.99% + €0.40 |
4.99% + €0.40 |
France |
- |
- |
- |
3.99% + €0.20 |
4.99% + €0.40 |
Greece |
- |
- |
4.99% + €0.40 |
4.99% + €0.40 |
4.99% + €0.40 |
Ireland |
- |
- |
- |
2.99% + €0.20 |
4.99% + €0.40 |
Italy |
- |
- |
1.35% + €0.20 |
3.99% + €0.20 |
4.99% + €0.40 |
Poland |
4.99% + €0.40 |
- |
4.99% + €0.40 |
- |
4.99% + €0.40 |
Portugal |
- |
- |
4.99% + €0.40 |
4.99% + €0.40 |
4.99% + €0.40 |
Spain |
- |
- |
1.35% + €0.20 |
3.99% + €0.20 |
4.99% + €0.40 |
United Kingdom |
2.9% + €0.25 |
4.9% + €0.25 |
- |
4.99% + €0.25 |
4.99% + €0.40 |
New Zealand
Old Pricing |
Old Pricing |
Old Pricing |
Old Pricing |
New Pricing |
|
Buyer Location |
Pay Later |
Financing |
Pay Now |
Instalments |
All Payment Options |
Australia |
- |
- |
- |
4.99% + $0.65 |
4.99% + $0.65 |
New Zealand |
- |
- |
- |
4.99% + $0.65 |
4.99% + $0.65 |
Norway
Old Pricing |
Old Pricing |
Old Pricing |
Old Pricing |
New Pricing |
|
Buyer Location |
Pay Later |
Financing |
Pay Now |
Instalments |
All Payment Options |
Austria |
2.99% + 3.45kr |
2.99% |
1.4% + 2.50kr |
- |
2.99% + 4.00kr |
Belgium |
2.99% + 9.80kr |
- |
1.35% + 1.96kr |
- |
2.99% + 4.00kr |
Germany |
2.99% + 3.45kr |
2.99% |
1.4% + 2.50kr |
- |
2.99% + 4.00kr |
Netherlands |
2.99% + 9.80kr |
- |
1.4% + 2.50kr |
- |
2.99% + 4.00kr |
Switzerland |
- |
- |
- |
- |
2.99% + 4.00kr |
Denmark |
2.79% + 7.75kr |
- |
- |
- |
2.99% + 4.00kr |
Finland |
2.79% + 5.80kr |
0.99% + 5.80kr |
- |
- |
2.99% + 4.00kr |
Norway |
2.79% + 5.90kr |
0.99% + 5.90kr |
- |
- |
2.99% + 4.00kr |
Sweden |
2.79% + 5.40kr |
0.99% + 5.40kr |
1.4% + 2.50kr |
- |
2.99% + 4.00kr |
Czech Republic |
- |
- |
4.99% + 4kr |
4.99% + 4kr |
4.99% + 4.00kr |
France |
- |
- |
- |
3.99% + 1.96kr |
4.99% + 4.00kr |
Greece |
- |
- |
4.99% + 4kr |
4.99% + 4kr |
4.99% + 4.00kr |
Ireland |
- |
- |
- |
2.99% + 3kr |
4.99% + 4.00kr |
Italy |
- |
- |
1.35% + 1.96kr |
3.99% + 1.96kr |
4.99% + 4.00kr |
Poland |
4.99% + 4kr |
- |
4.99% + 4kr |
- |
4.99% + 4.00kr |
Portugal |
- |
- |
4.99% + 4kr |
4.99% + 4kr |
4.99% + 4.00kr |
Spain |
- |
- |
1.35% + 1.96kr |
3.99% + 1.96kr |
4.99% + 4.00kr |
United Kingdom |
2.9% + 2.30kr |
4.9% + 2.30kr |
- |
4.99% + 2.30kr |
4.99% + 4.00kr |
Poland
Old Pricing |
Old Pricing |
Old Pricing |
Old Pricing |
New Pricing |
|
Buyer Location |
Pay Later |
Financing |
Pay Now |
Instalments |
All Payment Options |
Austria |
2.99% + 1.65 zł |
2.99% |
1.4% + 1.20 zł |
- |
2.99% + 1.65 zł |
Belgium |
2.99% + 4.75 zł |
- |
1.35% + 0.95 zł |
- |
2.99% + 1.65 zł |
Germany |
2.99% + 1.65 zł |
2.99% |
1.4% + 1.20 zł |
- |
2.99% + 1.65 zł |
Netherlands |
2.99% + 4.75 zł |
- |
1.4% + 1.20 zł |
- |
2.99% + 1.65 zł |
Switzerland |
- |
- |
- |
- |
2.99% + 1.65 zł |
Denmark |
2.79% + 3.80 zł |
- |
- |
- |
2.99% + 2 zł |
Finland |
2.79% + 2.80 zł |
0.99% + 2.80 zł |
- |
- |
2.99% + 2 zł |
Norway |
2.79% + 3.10 zł |
0.99% + 3.10 zł |
- |
- |
2.99% + 2 zł |
Sweden |
2.79% + 2.60 zł |
0.99% + 2.60 zł |
1.4% + 1.20 zł |
- |
2.99% + 2 zł |
Czech Republic |
- |
- |
4.99% + 1.90 zł |
4.99% + 1.90 zł |
4.99% + 1.65 zł |
France |
- |
- |
- |
3.99% + 0.95 zł |
4.99% + 1.65 zł |
Greece |
- |
- |
4.99% + 1.90 zł |
4.99% + 1.90 zł |
4.99% + 1.65 zł |
Ireland |
- |
- |
- |
2.99% + 1.45 zł |
4.99% + 1.65 zł |
Italy |
- |
- |
1.35% + 0.95 zł |
3.99% + 0.95 zł |
4.99% + 1.65 zł |
Poland |
4.99% + 1.90 zł |
- |
4.99% + 1.90 zł |
- |
4.99% + 1.65 zł |
Portugal |
- |
- |
4.99% + 1.90 zł |
4.99% + 1.90 zł |
4.99% + 1.65 zł |
Spain |
- |
- |
1.35% + 0.95 zł |
3.99% + 0.95 zł |
4.99% + 1.65 zł |
United Kingdom |
2.9% + 1.20 zł |
4.9% + 1.20 zł |
- |
4.99% + 1.20 zł |
4.99% + 1.65 zł |
Sweden
Old Pricing |
Old Pricing |
Old Pricing |
Old Pricing |
New Pricing |
|
Buyer Location |
Pay Later |
Financing |
Pay Now |
Instalments |
All Payment Options |
Austria |
2.99% + 3.75kr |
2.99% |
1.4% + 3kr |
- |
2.99% + 4.50kr |
Belgium |
2.99% + 10.75kr |
- |
1.35% + 2.15kr |
- |
2.99% + 4.50kr |
Germany |
2.99% + 3.75kr |
2.99% |
1.4% + 3kr |
- |
2.99% + 4.50kr |
Netherlands |
2.99% + 10.75kr |
- |
1.4% + 3kr |
- |
2.99% + 4.50kr |
Switzerland |
- |
- |
- |
- |
2.99% + 4.50kr |
Denmark |
2.79% + 8.50kr |
- |
- |
- |
2.99% + 4.00kr |
Finland |
2.79% + 6.35kr |
0.99% + 6.35kr |
- |
- |
2.99% + 4.00kr |
Norway |
2.79% + 6.50kr |
0.99% + 6.50kr |
- |
- |
2.99% + 4.00kr |
Sweden |
2.79% + 5.90kr |
0.99% + 5.90kr |
1.4% + 3kr |
- |
2.99% + 4.00kr |
Czech Republic |
- |
- |
4.99% + 4.50kr |
4.99% + 4.50kr |
4.99% + 4.50kr |
France |
- |
- |
- |
3.99% + 2.15kr |
4.99% + 4.50kr |
Greece |
- |
- |
4.99% + 4.50kr |
4.99% + 4.50kr |
4.99% + 4.50kr |
Ireland |
- |
- |
- |
2.99% + 3kr |
4.99% + 4.50kr |
Italy |
- |
- |
1.35% + 2.15kr |
3.99% + 2.15kr |
4.99% + 4.50kr |
Poland |
4.99% + 4.50kr |
- |
4.99% + 4.50kr |
- |
4.99% + 4.50kr |
Portugal |
- |
- |
4.99% + 4.50kr |
4.99% + 4.50kr |
4.99% + 4.50kr |
Spain |
- |
- |
1.35% + 2.15kr |
3.99% + 2.15kr |
4.99% + 4.50kr |
United Kingdom |
2.9% + 2.50kr |
4.9% + 2.50kr |
- |
4.99% + 2.50kr |
4.99% + 4.50kr |
Switzerland
Old Pricing |
Old Pricing |
Old Pricing |
Old Pricing |
New Pricing |
|
Buyer Location |
Pay Later |
Financing |
Pay Now |
Instalments |
All Payment Options |
Austria |
2.99% + CHF 0.35 |
2.99% |
1.4% + CHF 0.25 |
- |
2.99% + CHF 0.35 |
Belgium |
2.99% + CHF 1.00 |
- |
1.35% + CHF 0.20 |
- |
2.99% + CHF 0.35 |
Germany |
2.99% + CHF 0.35 |
2.99% |
1.4% + CHF 0.25 |
- |
2.99% + CHF 0.35 |
Netherlands |
2.99% + CHF 1.00 |
- |
1.4% + CHF 0.25 |
- |
2.99% + CHF 0.35 |
Switzerland |
- |
- |
- |
- |
2.99% + CHF 0.35 |
Denmark |
2.79% + CHF 0.80 |
- |
- |
- |
2.99% + CHF 0.40 |
Finland |
2.79% + CHF 0.59 |
0.99% + CHF 0.59 |
- |
- |
2.99% + CHF 0.40 |
Norway |
2.79% + CHF 0.65 |
0.99% + CHF 0.65 |
- |
- |
2.99% + CHF 0.40 |
Sweden |
2.79% + CHF 0.55 |
0.99% + CHF 0.55 |
1.4% + CHF 0.25 |
- |
2.99% + CHF 0.40 |
Czech Republic |
- |
- |
4.99% + CHF 0.40 |
4.99% + CHF 0.40 |
4.99% + CHF 0.35 |
France |
- |
- |
- |
3.99% + CHF 0.20 |
4.99% + CHF 0.35 |
Greece |
- |
- |
4.99% + CHF 0.40 |
4.99% + CHF 0.40 |
4.99% + CHF 0.35 |
Ireland |
- |
- |
- |
2.99% + CHF 0.30 |
4.99% + CHF 0.35 |
Italy |
- |
- |
1.35% + CHF 0.20 |
3.99% + CHF 0.20 |
4.99% + CHF 0.35 |
Poland |
4.99% + CHF 0.40 |
- |
4.99% + CHF 0.40 |
- |
4.99% + CHF 0.35 |
Portugal |
- |
- |
4.99% + CHF 0.40 |
4.99% + CHF 0.40 |
4.99% + CHF 0.35 |
Spain |
- |
- |
1.35% + CHF 0.20 |
3.99% + CHF 0.20 |
4.99% + CHF 0.35 |
United Kingdom |
2.9% + CHF 0.25 |
4.9% + CHF 0.25 |
- |
4.99% + CHF 0.25 |
4.99% + CHF 0.35 |
United Kingdom
Old Pricing |
Old Pricing |
Old Pricing |
Old Pricing |
New Pricing |
|
Buyer Location |
Pay Later |
Financing |
Pay Now |
Instalments |
All Payment Options |
Austria |
2.99% + 30p |
2.99% |
1.4% + 25p |
- |
2.99% + 35p |
Belgium |
2.99% + 90p |
- |
1.35% + 18p |
- |
2.99% + 35p |
Germany |
2.99% + 30p |
2.99% |
1.4% + 25p |
- |
2.99% + 35p |
Netherlands |
2.99% + 90p |
- |
1.4% + 25p |
- |
2.99% + 35p |
Switzerland |
- |
- |
- |
- |
2.99% + 35p |
Denmark |
2.79% + 70p |
- |
- |
- |
2.99% + 35p |
Finland |
2.79% + 55p |
0.99% + 55p |
- |
- |
2.99% + 35p |
Norway |
2.79% + 55p |
0.99% + 55p |
- |
- |
2.99% + 35p |
Sweden |
2.79% + 50p |
0.99% + 50p |
1.4% + 25p |
- |
2.99% + 35p |
Czech Republic |
- |
- |
4.99% + 35p |
4.99% + 35p |
4.99% + 35p |
France |
- |
- |
- |
3.99% + 18p |
4.99% + 35p |
Greece |
- |
- |
4.99% + 35p |
4.99% + 35p |
4.99% + 35p |
Ireland |
- |
- |
- |
2.99% + 25p |
4.99% + 35p |
Italy |
- |
- |
1.35% + 18p |
3.99% + 18p |
4.99% + 35p |
Poland |
4.99% + 35p |
- |
4.99% + 35p |
- |
4.99% + 35p |
Portugal |
- |
- |
4.99% + 35p |
4.99% + 35p |
4.99% + 35p |
Spain |
- |
- |
1.35% + 18p |
3.99% + 18p |
4.99% + 35p |
United Kingdom |
2.9% + 20p |
4.9% + 20p |
- |
4.99% + 20p |
4.99% + 35p |
United States
Old Pricing |
Old Pricing |
Old Pricing |
Old Pricing |
New Pricing |
|
Buyer Location |
Pay Later |
Financing |
Pay Now |
Instalments |
All Payment Options |
United States |
2.99% + $0.30 |
- |
5.99% + $0.30 |
5.99% + $0.30 |
Contact support
We’re here to help you navigate these changes and grow your business. If you still have questions, please reach out to the Stripe team.