Sofort is being deprecated as a standalone payment method


Sofort is a popular bank transfer method available in Austria, Belgium, Germany, Netherlands, Spain. In 2014, Klarna acquired Sofort and later integrated it as part of Klarna’s “Pay Now” payment option, which allows buyers to pay immediately using a linked card or bank account. Since the acquisition, Sofort continued to operate as an independent payment method. Businesses on Stripe could accept both Sofort and Klarna on their checkout as separate payment methods.

What’s changing?

Klarna is in the process of deprecating Sofort as a standalone payment method while reducing buyer geo coverage for Sofort.

Businesses wanting to continue accepting bank methods from buyers in Austria, Belgium, Germany, Netherlands, and Spain can use the following payment methods instead:

Additionally, Sofort is exiting Italy and will soon no longer support Italian buyers.


When do these changes take effect?

Sofort for new businesses:

Italy exit:

Sofort for existing businesses:

What action do I need to take?

The required actions will vary based on your Stripe integration.

If you are a platform/plugin/app on Stripe, you’ll need to do the following by 1 November, 2023 to prevent disruption to your business:

If you are not a platform/plugin/app, no immediate action is required, however Stripe will later reach out to all users about required actions in 2024, including:

If you or your businesses sell to Italian buyers:

What happens if I do not take action?

If platforms/plugins/apps do not take action to stop new businesses from enabling Sofort, Sofort may appear on your business’ checkout and/or their settings page as an enabled payment method. However, if a buyer chooses to check out with Sofort, Stripe will return a 400 error code. This is a breaking change and strongly recommend making the required changes by 1 November, 2023.

Similarly, if an Italian buyer attempts to checkout with your business after 1 January 2024, you will receive a 400 error code.

Contact support

We’re here to help you navigate these changes and grow your business. If you still have questions, please reach out to the Stripe team.