What should I do if I don’t have a US SSN?

Accounts set up as Individual or Sole props, which had previously registered with a non-US representative, will need to provide updated business representative information, including a US TIN. If you do not have a US SSN, you can consider changing your business type to correctly reflect your current company structure.

For business owners who have registered their company with a government body, the appropriate business type on Stripe will now likely be 'Company,' with the specific business structure reflecting the method of incorporation. In contrast, unregistered entities will likely have to select 'Individual’ for their business type.

To modify your business type to match these new guidelines, please visit this link and follow the steps:

1. Log into the Stripe Dashboard
2. Once in the Stripe Dashboard, navigate to Settings (gearbox in the top right of the Dashboard), and click on Settings
3. Scroll down to the “Business Settings” section and select “Tax details”
4. Change your business type to reflect your business

What should I do if my SSN/ITIN verification is failing?

If you have updated your 9 digit US SSN/ITIN and the verification has failed, please check the full name of the account representative we have on file. Stripe uses your legal name and associated SSN/ITIN to verify your identity.

What should I do if I need to change my business representative?

If the business representative information we have on file is outdated, please follow the steps laid out on this page.

What should I do if I need to change my business type?

To modify your business type, please visit this link and follow the steps:

1. Log into the Stripe Dashboard
2. Once in the Stripe Dashboard, navigate to Settings (gearbox in the top right of the Dashboard), and click on Settings
3. Scroll down to the “Business Settings” section and select “Tax details”
4. Change your business type to reflect your business