How to pause or cancel subscriptions

Pausing subscriptions

You can pause a subscription through the API or in the Dashboard.

When viewing a subscription in the Dashboard, click the three dots at the top right to pause payment collection.


Once you are ready to resume the subscription, click Resume payment collection.


We have also included an option to pause all active subscriptions at once with the same parameters as above in your Billing settings.


Canceling subscriptions

You can cancel subscriptions through the API or in the Dashboard. Once you open the subscription, you can choose to Cancel subscription in the dropdown menu.

When you click Cancel subscription... you will be able to choose when to end the subscription: immediately, at the end of the period, or on a custom day.


Keep in mind that if you are planning to reactivate them later, this might impact monthly recurring revenue (MRR) and subscriber churn metrics. You can read more about canceling subscriptions in our docs.