If you use a website, social media profile or mobile app to promote your business or sell products, Stripe needs to review it to understand your business and verify what you are selling in order to comply with financial regulations. See “Know Your Customer” obligations.
You are required to maintain a functioning website with the appropriate information at all times. Stripe regularly checks that the provided website is compliant and if it detects an issue, you will need to update it or provide a new website that satisfies the requirements.
Required immediately, your business website, social media profile, or mobile application, must include:
These must align with the information you've provided to Stripe.
Stripe and our financial partners require the following additional information on your website, social media profile, or mobile application by the time you start selling your goods or services. Add it as soon as possible to avoid business disruptions. These requirements can come into effect more quickly if you operate in an industry with elevated financial risk.
Common reasons that the business website or social media profile you provided was not sufficient to activate your Stripe account:
The webpage must be accessible without a password.
Stripe might require you to confirm you own the website. You'll receive an email and a notification in your Stripe Dashboard if this is required. See Website ownership verification during Stripe account application.
Your account may not be able to be activated until your website contains the necessary information about your business. Once your website is complete with all products you are selling listed, update the URL in your Dashboard.
You must give a full URL to your specific profile for example facebook.com/profile/yourbusiness. Just your social media handle or just facebook.com for example is insufficient.
Temporarily remove the blocker until your website has been verified.