If you have a Stripe account in Mexico, you can access your electronic IVA invoices detailing Stripe’s fees in two ways:

A. Downloading your IVA invoice from the Stripe Dashboard

Navigate to the Stripe Dashboard and sign in (only an Administrator of the Stripe account can view invoices)

1. Navigate to the Setting page, and then under the Business Settings heading and the “Compliance and documents” sub-heading, and select tab titled “Documents”.
   
2. On your Documents page, you should see documents with type “Cfdi Tax Invoice” in both PDF and XML form for downloading.
   
3. If you do not see your invoice on this page, please make sure you have updated your tax information by uploading your Constancia de Situación Fiscal. In case you updated your tax information and uploaded your Constancia de Situación Fiscal before March 31st 2023 and you do not see your invoice on this page, please contact our support team for your IVA invoice. Include the month from which you believe there should be an invoice present.
   

B. Downloading your IVA invoice directly through the SAT portal

1. Visit the corresponding SAT page according to the type of legal entity:
   1. For company accounts: https://www.sat.gob.mx/empresas/factura-electronica
   2. For individual accounts: https://www.sat.gob.mx/personas/factura-electronica
      
2. Select “Cancel and recover your invoices.”
   
3. Enter your RFC and password.
   
4. Click on “Consult received invoices.”
   
5. Choose the corresponding month to see IVA invoices issued to your company.
   
6. Find the invoice issued by STRIPE PAYMENTS MÉXICO, S. DE R.L. DE C.V. RFC: SPM1410037E8
   

Important things to keep in mind:

• Stripe won't issue tax invoices if you have failed to upload your Constancia de Situación Fiscal in your Dashboard.
  
• IVA invoices are available from the 10th of each month for the previous month, as long as your tax information is valid. Example: on August 10th, you will be able to access your Stripe IVA invoice for the month of July.
  
• IVA invoices will be issued with the data entered during the activation of your Stripe account. You can update your tax information in your Dashboard at any time.
  
• In the event that your tax information is invalid, you will be able to request modifications to your IVA invoice or make any clarification or claim until the 20th of each month for the previous month. Example: if you have entered an incorrect RFC in your Stripe account and your IVA invoice for the month of July has not been issued or has been issued with the wrong information, you must update your RFC before August 20th and contact our support team to request that Stripe generate your July IVA invoice.
  
• The tax information must coincide with the information of the owner of the Stripe account or associated entity.