# Documents for identity and home address verification

If we are unable to verify your identity programmatically, Stripe might need to request additional documentation in order to verify the individuals connected to a Stripe account.
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* [Accepted document types](/express/questions/documents-for-identity-and-home-address-verification#accepted)
* [Document requirements](/express/questions/documents-for-identity-and-home-address-verification#documents)
* [Uploading your verification documents](/express/questions/documents-for-identity-and-home-address-verification#upload)
* [Business verification](/express/questions/documents-for-identity-and-home-address-verification#businessverification)
---
To verify individuals in Europe, Australia, and New Zealand, Stripe will ask unverified individuals to provide **two separate documents**:
* one which serves as Proof of Identity
* one which serves as Proof of Home Address
## **Accepted document types**
For a list of document types for individuals per country please refer to: [Acceptable verification documents by country](https://stripe.com/docs/connect/identity-verification-api#acceptable-verification-documents).
## **Document requirements**
Each document must meet specific requirements in order to be accepted for verification. See Best practices for successful ID verification.
**The information in these documents must be matched to the information on your Stripe account**, so it is best to first confirm that the personal information listed on your Stripe account is correct before documents are uploaded.
You can view your Stripe account personal information [in your Dashboard](https://dashboard.stripe.com/account/verifications) and make any changes by clicking **Edit** beside your personal details.
Both Proof of ID and Proof of Home Address document uploads must be successfully reviewed and matched to the information on your Stripe account before your identity can be verified. **Reviews can take up to 24 hours for our team to complete.**
### **Proof of Identity document requirements**
* Documents must be uploaded in full color (i.e. no black-and-white scans)
* Documents must be clear and large enough to read
* Photocopies of identity documents are not acceptable
* Documents must be valid and not expired
* Complete documents must be uploaded. A complete document is defined as:
  * Both front and back of a driver’s license or identity card
  * The entire personal information page of a passport
* Documents can be uploaded in .png or .jpg format (photos and color scans acceptable)
* If the ID is from the Netherlands, make sure your citizen service number (BSN) is not visible in the photo.
### **Proof of Home Address document requirements**
* Documents must be clear and large enough to read
* Documents must be dated within the past six months
* Complete documents must be uploaded. A complete document is defined as:
  * At least one full page of the document
  * The full name and address of the individual are clearly stated and legible
* Documents can be uploaded in .png, .jpg, or .pdf format
## **Uploading your verification documents**
Due to the highly sensitive nature of your verification documents, Stripe can only accept documents which are uploaded through the Dashboard. Documents _must not be sent through email_.
You can upload each document type in your Dashboard here:
* [Proof of Identity upload](https://dashboard.stripe.com/account/verifications)
* [Proof of Home Address upload](https://dashboard.stripe.com/account/documents)
## Business verification
For details about the business verification step, see [Legal entity verification documents](/questions/legal-entity-verification-documents-for-european-accounts).