# 2025 updates to Singapore verification requirements - Charities and Non Profits As a part of the updates to Singapore Verification Requirements in 2025, Stripe would be reaching out to you for more information about your organization. Please log in to your dashboard to view the required actions and review the resources below to learn more about the type of information you may need to provide. Stripe will request information in two areas: * Verification of the business representative. * Verification of all the directors/key executives of your organization. Stripe requests that you provide your UEN number on the dashboard. Based on your UEN, Stripe will utilize government directories like charities.gov.sg to retrieve information about your organization. If the information provided on your Stripe account does not match the information provided on charities.gov.sg, or if your organization is not listed on charities.gov.sg, Stripe will request additional documentation. Please review the sections below to understand what information you can share with Stripe for each requirement and how to share it. --- # If your organization is registered on charities.gov.sg ## Business Representative The business representative must hold a position of authority in your organization. The representative needs to be listed on charities.gov.sg as a director or key executive, which could be any of the following roles: President, Vice President, Deputy President, Director, Deputy Director, CEO, Treasurer, Secretary, Chairman, Vice Chairman, or Trustee. If the key officers of your organization do not match the information provided on charities.gov.sg, you can share Government-issued documents (Annual Returns) or a notarized internal document such as board meeting minutes (issued/notarized in the last 12 months). If the key officers of your organization are unable to manage the Stripe account, Stripe requires a Letter of Authority ([Template](https://b.stripecdn.com/verifications/assets/Letter_of_authorization_for_Stripe_Singapore.pdf)) signed by one of the directors or key executives on charities.gov.sg, authorizing a designated person to be listed as the representative of their organization (letter should be dated within the last 12 months). This designated person can then be verified as a representative on Stripe. We will also require an ID document of the authorizing person. The business representative will be required to provide the following information: * Proof of ID * Proof of Address * Proof of Liveness This information can be provided via Singpass on your dashboard. If you do not have access to Singpass, you can upload acceptable documents from this [list](https://docs.stripe.com/acceptable-verification-documents?country=SG&document-type=entity) and complete the liveness check that is available as an alternate option on your dashboard. ## Ultimate Beneficial Owners (defined as Directors and Key Executives of a charity) For charities and non profit organizations that do not issue shares and therefore have no shareholders, Beneficial Owners are, in accordance with regulatory guidelines, defined as individuals who control, exert influence, or have executive authority over the organization. Consequently, we would need to identify and verify identities of all directors and key executives for such organisations. Stripe will pre-fill the names of all directors and key executives listed on charities.gov.sg, based on the UEN shared by you. You will then be required to add the ID numbers for each person, and any known aliases. * If the list of prefilled directors or key executives is not accurate, you can also choose to edit this information manually. At that point, Stripe will also require you to submit additional documentation that matches the updated information provided. You can upload one of these documents on the dashboard (issued/notarized in the last 12 months): * A government registration document (such as annual returns) * A notarized internal document (such as minute of meetings) * A Certified Attestation using this [template](https://b.stripecdn.com/verifications/assets/Stripe_Singapore_Ultimate_Beneficial_Owner_Certified_Attestation_Template) Lastly, Stripe runs programmatic verifications on all directors and key executives added to the account. In the event that a director or key executive cannot be successfully verified, Stripe requests that you provide an ID document to complete their verification. --- # If your organization is not registered on charities.gov.sg ## Business Representative The business representative must hold a position of authority in your organization. If your non-profit organization is not listed on charities.gov.sg, the representative needs to be listed as a director or key executive on the document submitted in the Directors section of the dashboard (see Ultimate Beneficial Owners below for more details). A director or key executive  can be any of the following roles: President, Vice President, Deputy President, Director, Deputy Director, CEO, Treasurer, Secretary, Chairman, Vice Chairman, or Trustee.  If the key officers bearers of your organization are unable to manage the Stripe account, Stripe requires a Letter of Authority ([Template](https://b.stripecdn.com/verifications/assets/Letter_of_authorization_for_Stripe_Singapore.pdf)) signed by one of the directors or key executives on the submitted document, authorizing a designated person to be listed as the representative of their organization (letter should be dated within the last 12 months). This designated person can then be verified as a representative on Stripe. We will also require an ID document of the authorizing person. The business representative will be required to provide the following information: * Proof of ID * Proof of Address * Proof of liveness This information can be provided via Singpass on your dashboard. If you do not have access to Singpass, you can upload acceptable documents from this [list](https://docs.stripe.com/acceptable-verification-documents?country=SG&document-type=entity) and complete the liveness check that is available as an alternate option on your dashboard. ## Ultimate Beneficial Owners (defined as Directors and Key Executives of a non-profit) For charities and non profit organizations that do not issue shares and therefore have no shareholders, Beneficial Owners are, in accordance with regulatory guidelines, defined as individuals who control, exert influence, or have executive authority over the organization. Consequently, we would need to identify and verify identities of all directors and key executives for such organisation For charities and non profit organizations, all directors and key executives of the organization would be treated as owners. You would be required to key in the names, ID numbers and aliases, if any of all directors and key executives of the organization and upload a document verifying this information. You can upload one of these documents on the dashboard (issued/notarized in the last 12 months): * A government registration document (such as annual returns) * A notarized internal document (such as minute of meetings) * A Certified Attestation using this [template](https://b.stripecdn.com/verifications/assets/Stripe_Singapore_Ultimate_Beneficial_Owner_Certified_Attestation_Template) --- # If your organization is a Public Company Limited by Guarantee (CLG) ## Business Representative The business representative must hold a position of authority in your organization. The representative needs to be listed on ACRA as a key officer, which could be any Director or the CEO. If the key officers of your business are unable to manage the Stripe account, Stripe requires a Letter of Authority ([Template](https://b.stripecdn.com/verifications/assets/Letter_of_authorization_for_Stripe_Singapore.pdf)) signed by the CEO or a Director, authorizing a designated person to be listed as the representative of their company (letter should be dated within the last 12 months). This designated person can then be verified as a representative on Stripe. We will also require an ID of the authorizing person. The business representative will be required to provide the following information: * Proof of ID * Proof of Address * Proof of liveness This information can be provided via Singpass on your dashboard. If you do not have access to Singpass, you can upload acceptable documents from this [list](https://docs.stripe.com/acceptable-verification-documents?country=SG&document-type=entity) and complete the liveness check that is available as an alternate option on your dashboard. ## Ultimate Beneficial Owners For Public Companies Limited by Guarantee (CLG) that do not issue shares and therefore have no shareholders,Beneficial Owners are considered to be member(s) of the CLG who control or have significant influence over the CLG. If there are no members satisfying these criteria, all the Directors listed on ACRA will be considered to satisfy the UBO requirements.. Stripe will pre-fill all members who have guaranteed 25% or more of the total guaranteed amount that is listed on ACRA, based on the UEN shared by you. If the list of prefilled UBOs is not accurate, or there are additional UBOs, you can also choose to edit this information manually. Stripe requests that you submit additional documentation that matches the updated information provided. You can upload one of these documents on the dashboard (issued/notarized in the last 12 months): * A government registration document (such as ACRA Bizfile) * A notarized internal document * A Certified Attestation using this [template](https://b.stripecdn.com/verifications/assets/Stripe_Singapore_Ultimate_Beneficial_Owner_Certified_Attestation_Template) * If your organization has holding companies as Members, Stripe recommends you upload a certified attestation An additional ID document might be required for Owners if their ID information is not available on the uploaded document. ## Directors Stripe is also required by [current regulations](https://stripe.com/en-sg/guides/sg-payment-services-act-2019#collection-of-additional-kyc-information) to identify and collect information about your Directors. Stripe will prefill all the directors of your organization that are listed on ACRA. If the list of prefilled directors is not accurate, you can also choose to edit this information manually. Stripe requires you to submit additional documents to verify the updated list of directors shared by you. You can upload any of the following documents on the dashboard (issued/notarized in the last 12 months): * A government registration document (such as ACRA Bizfile) * A notarized internal document A Director Certification using this [template](https://b.stripecdn.com/verifications/assets/Stripe_Singapore_Directors_Certified_Attestation_Template)