To void an invoice, navigate to the invoice page on the Dashboard and select the desired invoice. Click the "Change invoice status" option under the ••• button, then choose "Void" and update the status. This will render the invoice non-payable and assign it a zero-value for reporting purposes. You can only void invoices that have the open or the uncollectible status.

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You may want to void an invoice if you have sent an invoice by mistake. If you need to make an adjustment to a finalized invoice, you can issue a credit note instead of voiding the entire invoice.

You can only void invoices that have the open or the uncollectible status. This feature is available for both one-off and recurring invoices. Voided invoices cannot be reopened.

To void an invoice, open your invoice page and click the invoice you would like to void. From the invoice details view, click the ••• button and select the Change invoice status option.

Choose the Void option in the dialog and click Update status.

After you’ve voided the invoice, it will not be payable. The invoice will be treated as zero-value for reporting purposes. The Hosted Invoice Page will still be accessible, and display a message indicating the invoice has been voided. The invoice will appear in the Dashboard invoice page with a void status.