A credit note serves as a source of truth for the correct amount that was owed to you from your customer, such as in the case of needing to refund a charge or amend the amount owed on an invoice.

There are two types of credit notes you can create:

• A credit note for an already paid invoice

  • This credit note can then trigger a refund or adding funds to the Customer Balance.

• A credit note for a yet-to-be paid invoice

Credit notes can only be created from an invoice or from a refund for a charge associated with an invoice. For example, you can create a credit note in the Dashboard by visiting a charge, refunding the charge (either the total or a partial amount), and selecting the option to create a credit note associated with the refund.

Credit notes are not modifiable once issued. You can create multiple credit notes per invoice.

To learn more about credit notes, visit Credit Notes in the Stripe Billing docs.